Reilly West
Reilly West at Gordie Boucher Ford Lincoln of Janesville
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Reilly West

Finance Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
168 Reviews
4.9

168 Reviews

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168 Reviews of Reilly West

February 01, 2025

Dealership Rating
Employee Rating

Everything went good. In and out quickly. People are very friendly. I will return for all my service work. More

by NJPROM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2025

Dealership Rating
Employee Rating

Friendly and a pleasure to business with. Everyone that I spoke to is welcoming and helpful. More

by Mazdaguy79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ted Harris General Sales Manager 608-754-5511

Jan 26, 2025

Mazdaguy79 responded

Thanks Ted, I look forward to continuing doing business with you and the Boucher family.

January 23, 2025

Dealership Rating
Employee Rating

Joe Z, Reilly and Phil were VERY helpful, kind and courteous when assisting with my new car purchase. I came in looking for a used car and thanks to a recommendation from Joe Z, I left with a brand ne More

by Tylor Northrup-Streit
Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer, Phil Zoul

Jan 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Tyler, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

January 21, 2025

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Employee Rating

My thanks to Russ Zank for being the professional truck person to have the right truck when we needed it. More

by Jeff GOTTSACKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Zank

Jan 21, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Jeff, Thank you for your very kind review. Russ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Ted Harris General Sales Manager 608-754-5511

January 18, 2025

Dealership Rating
Employee Rating

The dealership is fine. The Ford Bronco has had multiple recalls in the first 8 months that I have owned it. 7 hours in the repair shop and denied a loaner car. I am not imp More

by JMAX598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitch Nelson, Jeffrey Beran , Joe Warne

Jan 22, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sean Tompkins Service Manager 608-754-5511

January 17, 2025

Dealership Rating
Employee Rating

Everyone from start to finish was very helpful. I think this was our fifth car here. Now we are hoping our son comes here for his next car. More

by MURFE58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak

Jan 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ted Harris General Sales Manager 608-754-5511

January 16, 2025

Dealership Rating
Employee Rating

I’ve had a great experience buying another vehicle from Gordie Boucher Ford. Did a phenomenal job. The service department fixed anything I needed done everything’s been a pleasure working with them. More

by DOALD.BONGLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Doald, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Ted Harris General Sales Manager 608-754-5511

January 11, 2025

Dealership Rating
Employee Rating

Everything was great! From the sales process to financing was very easy and enjoyable. Well done! More

by BRIAN_R
Recommend Dealer
Yes

Other Employees Tagged: Don Chesebro

Jan 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Hi Brian: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

January 11, 2025

Dealership Rating
Employee Rating

Mike Lou was helpful, answered my questions and wasn't pressuring me to buy when I wasn't ready. I purchased my car from Mike and felt as though I was a valued customer. More

by SJT53089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ted Harris General Sales Manager 608-754-5511

January 10, 2025

Dealership Rating
Employee Rating

Easy to use and schedule, with a clean and spacious waiting room. Nice location right off the interstate More

by HBC959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

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