Regina Bacile
Regina Bacile at Deland Kia
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Regina Bacile

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Regina Bacile

March 31, 2025

Dealership Rating
Employee Rating

Great service. Very professional and friendly customer service. Accurately explained the process and the quality of the service. More

by adalberto1231
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

Thanks for the great review! Our team is proud of the work they do, and your 5-star rating lets us know they're right to be so happy with their efforts. It was a pleasure helping you, and we hope to see you again soon.

March 29, 2025

Dealership Rating
Employee Rating

Happy with service, but every time I turn on my car I’m reminded that I’m overdue for service, because it wasn’t turned off when I had my car serviced. I did call Kia, was told I could come by and it would More

by THESUPREMECOURT1
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

We appreciate you taking the time to review us! Our team looks forward to seeing you again so that we can reset your sensor and have you ready to drive smoothly again. Give us a call if there is anything else you need from our team!

March 29, 2025

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Great service, everyone was friendly and helpful. Was the first time I went to have the oil changed I decided to go with my husband, wow I couldn't believe how efficient everything was. I'd highly re More

by CHARLEYCHUCKLES1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

Efficiency is what happens when experience, expertise and enthusiasm all combine! Now that your car is ready for the road again, where will you go first? Tell us all about your adventures next time!

March 29, 2025

Dealership Rating
Employee Rating

I WAS SCAMMED OUT OF $8000 by the female Salesman and the Manager wouldn’t handle the situation. My trade in was not deducted Afford!! I went back 7 times. Even the Manager wouldn’t assist. An OFFER SITUA More

by mwalkerandgod
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 02, 2025

Deland Kia responded

We regret to hear about your experience with us and want to ensure that you are taken care of. Please call our General Sale Manager, Nick Perry, at 386-734-7800 so that we can discuss your experience further. Thanks, and we look forward to hearing from you.

March 29, 2025

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Super helpful! Matthew Garrigan and Regina Basile are amazing and both do good work. I look forward to returning again! More

by Tracy Tanner
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

Thanks for taking the time to review us, Tracy! We're proud of our team's abilities, and with the dynamic duo of Matthew and Regina, success was all but guaranteed. You can trust our team any time; we're committed to premium service with each visit.

March 26, 2025

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Employee Rating

Always a pleasure doing business with DeLand Kia greeted with friendly staff that have been very attentive and information all throughout the process got my car and quickly for an oil change while I was in More

by TAMMYHUPP77
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

A great experience at our service center should go well beyond the expert precision of our crew! That's exactly why we put so much work into making a comfy facility to hang out in. Hearing your review makes it all worth it. Thanks, Tammy, and call us again any time!

March 23, 2025

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I love this dealership! I have never had a problem with any vehicle I have purchased from this dealership. More

by LINDAPETTITT65
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Deland Kia responded

Your review put a smile on our faces! It was a pleasure serving you—come see us again!

March 17, 2025

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Employee Rating

They were excellent in giving me the answers I needed for my vehicle, sales clerk was amazing, timely manner in getting wiki done. More

by jiggsone05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noah Roman

Mar 17, 2025

Deland Kia responded

Expert knowledge meets great customer service at our service center! We're happy to hear that our team lived up to our expectations and made sure you had a great time with us. Let us know if there is anything else we can do for you!

March 16, 2025

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i have bought 2 cars through this dealership and will buy my next one here as well More

by ORLANDOCNC
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Recommend Dealer
Yes
Mar 17, 2025

Deland Kia responded

Your kind words made our day! We love helping customers like you find the perfect vehicle. We look forward to that third visit to make the hat trick. Stop by anytime!

March 15, 2025

Dealership Rating
Employee Rating

My Deland experience was extremely great . The work was done in a timely fashion. Very professional! More

by DARIAN123EQUIPMENT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin, Matthew Barrett

Mar 17, 2025

Deland Kia responded

We’re so glad to hear you had a fantastic experience! Your support means everything to us—stop by anytime and we'll be happy to help again!

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