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Ray Taylor

Overview Reviews (434) Inventory (223)

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Ray Taylor

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Ray Taylor

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

434 Reviews

Overview Reviews (434) Inventory (223)

4.7

434 Reviews

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434 Reviews of Ray Taylor

May 10, 2025

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Employee Rating

3 hours unacceptable for an oil change. Car wash broken they said. Never offered a coupon to come back for car wash. Car wash broken they said. Never offered a coupon to come back for car wash. More

by cindoerr

Verified Customer

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Recommend Dealer

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May 12, 2025 -

Regal Honda responded

I'm sorry to hear about the long wait for your oil change and the inconvenience with our car wash. We strive to provide timely service, and it's disappointing that we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 09, 2025

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Very professional and reliable I will take my honda civic to this place for any service to this place for any service More

by cadisag_4110@hotmail.com

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 12, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We appreciate your support and look forward to seeing you & your Civic again next time!

May 09, 2025

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Excellent service and recall. I can not see or prove two recalls were done. I didn't get car wash second time in a row. I can not see or prove two recalls were done. I didn't get car wash second time in a row. More

by shah_bp

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 02, 2025

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Fantastic Job. .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you More

by v.duvall

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Shalymov Isaac, Brooke Hartley, Leo Garcia, Nick Simpson, Matt Hay, Johnny Mullins, Baylis Gatlin

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May 04, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

April 27, 2025

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Employee Rating

Good service at a fair price. Chrissy was friendly and detailed. Four more words really! Chrissy was friendly and detailed. Four more words really! More

by LA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman

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Apr 28, 2025 -

Regal Honda responded

Thank you for the positive feedback about your recent visit here at Regal Honda! Chrissy & the team hope to see you again in the future!

April 16, 2025

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Michael was very friendly and helpful with getting my Honda serviced. It was a very good experience! Honda serviced. It was a very good experience! More

by mwatsg

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac , Michael Hall

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Apr 16, 2025 -

Regal Honda responded

Thank you for the glowing review! We appreciate your support! - Regal Honda

March 11, 2025

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Much better environment than Brandon Honda. Would reccomend to friends, family, and neighbors. Thanks Regal Honda. Would reccomend to friends, family, and neighbors. Thanks Regal Honda. More

by mmarlatt0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Shalymov Isaac, Brooke Hartley, Leo Garcia, Nick Simpson , Megan Barnes, Austin Blomeley, Kelsey Johnson

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Mar 12, 2025 -

Regal Honda responded

We're delighted to hear you had a positive experience at Regal Honda and appreciate your recommendation! Thank you for choosing us!

February 17, 2025

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Im very happy with the servis they are very friendly and professional thank you for the good servis professional thank you for the good servis More

by carolgomez32

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Freddy Cano

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Feb 17, 2025 -

Regal Honda responded

Thank you!

February 09, 2025

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I was always told dealerships are more expensive but I started taking my car to the regal honda. I found the prices were great and they're more experienced on my type of vehicle as they work on only hond started taking my car to the regal honda. I found the prices were great and they're more experienced on my type of vehicle as they work on only honda. I will ne taking my car there from now on. More

by brianhahn7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Shalymov Isaac, Brooke Hartley, Leo Garcia, Nick Simpson , Megan Barnes, Austin Blomeley, Kelsey Johnson

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Feb 10, 2025 -

Regal Honda responded

Brian, we're delighted to hear that you've found great value and expertise with us at Regal Honda. Our team is dedicated to providing top-notch service for your vehicle, and we look forward to seeing you again!

February 04, 2025

Dealership Rating

Employee Rating

Ray is a kind individual. We did however feel that we were forgotten about. We got a text message that our vehicle was done. We waited thinking maybe the text was wrong as ev We did however feel that we were forgotten about. We got a text message that our vehicle was done. We waited thinking maybe the text was wrong as everyone was on the computers and chatting we thought if and when it was ready we would be told. A little over 30 minutes pass and still nothing. So we went to ask and lo and behold that hold time our keys and paperwork were waiting for us. Had we not gotten up to check we probably would have been sitting there all night. More

by diving_hours.1c

Verified Customer

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Recommend Dealer

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Feb 06, 2025 -

Regal Honda responded

Thank you for sharing your experience. It's great to hear that Ray was kind, but I'm sorry about the communication hiccup regarding your vehicle's readiness. We strive for timely updates and appreciate this feedback as it helps us improve our service. If you'd like to discuss further or have any other concerns, please feel free to reach out anytime. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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