Ray Taylor
Ray Taylor at Regal Honda
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Ray Taylor

Service Adviser

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Ray Taylor

November 17, 2024

Dealership Rating
Employee Rating

Everyone is always very courteous and helpful. Work is always done in an efficient manner. More

by CADDYMAE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 08, 2024

Dealership Rating
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Nice people who are very honest and not a long wait for service and help you anyway they can More

by ammartin82
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Regal Honda responded

Thank you!

November 02, 2024

Dealership Rating
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I thought I will get car washed, but machine was broken. All work was done on very less time. Mechanic is real good employee More

by shah_bp
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Regal Honda responded

Thank you!

October 18, 2024

Dealership Rating
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What a rip off. What used to be $50 oil change is now $110. I will never use regal Honda again and I will tell others not to use ghem More

by STEVEM727
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m sorry to hear you feel that way about your recent experience. I understand how frustrating it can be when prices change unexpectedly. We appreciate your feedback and would like the opportunity to address your concerns. If you’re willing, please reach out to Chrissy-Service Lane Manager directly so we can discuss this further. Your satisfaction is important to us, and we want to improve your experience. Thank you for sharing your thoughts.

October 17, 2024

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Employee Rating

Ray is my favorite been using him for many many years he is the best. Always makes sure the customer is satisfied More

by LINDAKBROCK1957
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 16, 2024

Dealership Rating
Employee Rating

Dealership delivered wrong car and did not reimburse me completely for auto-payment, then was snippy when I pursued it. I still have not been completely reimbursed. More

by luckybarton
Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m very sorry to hear about your experience with the wrong vehicle delivery and the issues with reimbursement. That’s frustrating, and it’s unacceptable for you to feel dismissed when pursuing a resolution. We take this seriously and want to make it right. Please reach out to us directly so we can address your concerns.

October 16, 2024

Dealership Rating
Employee Rating

"Five Star" Ray Taylor greeted me upon my arrival and paid careful attention to my descriptions of areas of concern. He texted me his contact information and kept me informed of my car's progress. I wa More

by ANDREASCHAPMAN
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again.

October 15, 2024

Dealership Rating
Employee Rating

Very pleasant and cordial. He made me feel welcomed and was very polite and informative More

by shiry_epoh91
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Austin Smith

Oct 29, 2024

Regal Honda responded

We're here to help you anytime!

October 08, 2024

Dealership Rating
Employee Rating

Ray had about five completed cars on his desk and he wasn’t noticing us! Long wait for oil change! More

by Ilene Scogin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Oct 15, 2024

Regal Honda responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

September 29, 2024

Dealership Rating
Employee Rating

Ray always does a great job. I hope your show him the appreciation he deserves More

by WALKERORLN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Regal Honda responded

It’s lovely to hear your kind words of appreciation for our hard-working staff, thank you.

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