Tyler was upfront and kept me informed on issues and
fixes. Car was ready on time. Dealer provided transportation to/from work which is a plus.
fixes. Car was ready on time. Dealer provided transportation to/from work which is a plus.
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by AARELLANO262
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Sport Mazda North responded
It’s great to hear that Tyler kept you informed and had your Mazda CX-5 ready on time. We’re glad the shuttle service to and from work added extra convenience. Thanks for the five-star review, and we look forward to helping you again.
As usual my service appt went well.
Staff friendly, service done in timely manner, only necessary work done when advised of a few recommendations.
Staff friendly, service done in timely manner, only necessary work done when advised of a few recommendations.
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by beasunny
Service Price Transparency
Apr 14, 2026 -
Sport Mazda North responded
It’s fantastic to hear your Mazda CX-5 service appointment with Ray and our team met expectations. We’re glad the work was completed promptly and that recommendations were explained so only the necessary items were addressed. Thank you for choosing us to care for your CX-5.
Horrible service department.
They don't call, they don't communicate, and they are unhelpful and not very polite. The person that checked me in was very nice, but my car sat ther
They don't call, they don't communicate, and they are unhelpful and not very polite. The person that checked me in was very nice, but my car sat there a full day longer than it had to because they claim they called the wrong number. Yet. I called them twice and left messages with my "busy" service person. Still unsure of who I was assigned as a service person to begin with. Also, while my number was completely wrong on the paperwork, my correct number was left with the receptionist twice and was one of the 3 on the paper. No one seemed concerned I hadn't come and picked up my car when it was ready. Or, for almost 24 hours after it was ready. As far as the technician that worked on my car and recorded my video, he was great, and the only reason this is not a 1 star review.
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by GYPS0675
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Sport Mazda North responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
The personnel at Dealership is very professional.
Ray Navas is always very professional and makes everything possible to make sure we understand our vehicles need and required services.
Ray Navas is always very professional and makes everything possible to make sure we understand our vehicles need and required services.
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by JACOLON3885
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Sport Mazda North responded
Thank you for highlighting Ray’s professionalism and our staff’s commitment to clear communication regarding your Mazda’s service needs. We’re delighted you felt informed and supported throughout the process. We look forward to your next visit.
Great service as usual.
The entire team at Sport Mazda is top-notch.
They are very professional and get you in and out in a jiffy.
I won't service my CX-30 anywhere el
The entire team at Sport Mazda is top-notch.
They are very professional and get you in and out in a jiffy.
I won't service my CX-30 anywhere else;-)
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by stevenkip
Service Price Transparency
Apr 03, 2026 -
Sport Mazda North responded
It's great to hear that you had such a positive experience, Steven. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sport Mazda North!
Apr 02, 2026 -
stevenkip responded
The entire team at Sport Mazda is top-notch.
They are very professional and get you in and out in a jiffy.
I won't service my CX-30 anywhere else;-)
As always, my service at Sport Mazda North was
exceptional. Ray is my go to service advisor; so knowledgeable and helpful.
exceptional. Ray is my go to service advisor; so knowledgeable and helpful.
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by jantay710
Service Price Transparency
Apr 01, 2026 -
Sport Mazda North responded
It’s wonderful to hear that Ray’s expertise made your Mazda service experience exceptional. Thank you for your continued trust in us.
Service department is competent and thorough.
Been bringing my 2007 MazdaSpeed6 here for service since 2022.
Been bringing my 2007 MazdaSpeed6 here for service since 2022.
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by penta555
Service Price Transparency
Apr 01, 2026 -
Sport Mazda North responded
Thank you for trusting us with your 2007 MazdaSpeed6 since 2022. We’re pleased our team’s thorough approach has met your expectations and we’re here anytime you need assistance.
Ray Navas has been my service rep since I purchased my
vehicle at Mazda North in 2020 and is always very attentive and thorough.
vehicle at Mazda North in 2020 and is always very attentive and thorough.
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by User-33b2b12ff9
Service Price Transparency
Mar 29, 2026 -
Sport Mazda North responded
It means a lot that you’ve trusted Ray with your Mazda CX-5 since 2020. We’re pleased he continues to provide attentive and thorough service. We look forward to supporting your CX-5 at future service visits.
I have never had a bad experience with the Sport Mazda
service department. Ray is an outstanding service advisor.
service department. Ray is an outstanding service advisor.
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by jantay710
Verified Customer
Verified Customer
Mar 28, 2026 -
Sport Mazda North responded
It’s wonderful to hear that Ray’s service on your Mazda CX-5 has always been outstanding. Thank you for entrusting our service department time and again. We look forward to assisting you in the future.
Their customer service is excellent and waiting room
facilities comfortable while you car is being serviced.
facilities comfortable while you car is being serviced.
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by KERMALLIMUSHTAQ
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Sport Mazda North responded
Delighted to hear Ray and our team provided top-notch service and that you found the waiting area comfortable while your Mazda CX-5 was in for care. We appreciate the five-star rating and look forward to helping you again.
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