Ray Cotto
Ray Cotto at City Volkswagen of Chicago
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Ray Cotto

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
517 Reviews
5.0

517 Reviews

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517 Reviews of Ray Cotto

January 02, 2025

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Employee Rating

I just bought a Tiguan. Worked with Ray and he was the best. Very professional, easy to work with. Made the buying process easy. I would work with Ray and City VW again. And More

by marktunney
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Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Jan 02, 2025

City Volkswagen of Chicago responded

Mark, It's great to hear that Ray was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 31, 2024

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Great and friendly service provided by Ray at City Volkswagen Chicago. Walked in hesitant but Ray made sure to answer all my questions making me feel sure about my decision of becoming a first time VW More

by smtz40promos
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Dec 31, 2024

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ray met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 27, 2024

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Had a great customer service experience with Ray and Tim at city volkswagen of chicago More

by Lexibroadway23
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Dec 31, 2024

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Ray and Tim, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

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Great customer service, very helpful and kind! The most honest sales guy I’ve met, Thanks for all the help Ray! More

by lcirilo84
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Recommend Dealer
Yes
Dec 31, 2024

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

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Ray C is an excellent sales man. He will get you a great car for a great deal! More

by janetmarcos3
Sales Price Transparency
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Recommend Dealer
Yes
Dec 31, 2024

City Volkswagen of Chicago responded

Thank you so much for your excellent review, Janet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 21, 2024

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My salesman, Ray, and the manager, Tim, were excellent for helping me secure a great deal on my first car, a Jetta! This is my dream first car and I’m very grateful to Ray for patiently walking me through More

by M. Bailey
Sales Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

City Volkswagen of Chicago responded

Thank you for sharing your positive experience at City Volkswagen of Chicago. Thanks for the five-star rating. We'll share your great feedback with Ray, Tim, and our crew. Congratulations on your new Jetta! We appreciate your business and hope to see you again soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

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Wow what a great deal Ray once again gave to my family and me.5Volkswagens already and counting and this City Vw store More

by ishanpatel
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

Dec 21, 2024

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

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Employee Rating

Came to City Volkswagen to have my beetle serviced also wanted to look at other cars ran into Ray and he took care of me on A Volkswagen thank you so much, Ray More

by monicaanton2010
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Recommend Dealer
Yes
Dec 21, 2024

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear Ray and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 18, 2024

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Employee Rating

Ray was so amazing and helpful during the process of buying my first car! The last dealership I went to in crystal lake was a horrible experience. Ray was kind, honest, and transparent throughout the wh More

by md39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Clemente Garibay

Dec 19, 2024

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that Ray had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 17, 2024

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Came to the wrong VW store Thanks to my Nav and what a blessing it was.Ray showed us the Atlas and Tiguan and with the great pricing and even better finance team.They took geeat care if us and we couldn’t More

by Wesley/Tatianna
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim GM

Dec 17, 2024

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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