Raul Ruiz
Raul Ruiz at Universal Nissan
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Raul Ruiz

Certified Brand Representative

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.6
13 Reviews

I’m brand new to the car business. Started here at universal Nissan in April 2022. It has been an amazing experience and by far the best job I’ve ever had. I’ve had the opportunity to meet some really good people. In some cases I’ve had the opportunity to help where no one else would and in other cases I’ve been able to hand over the keys to someone’s dream car. It’s my goal to make the car buying experience as pleasant as possible and to deliver customer service that goes above and beyond the point of sale. I will absolutely invite myself over for a bbq.

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.6

13 Reviews

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13 Reviews of Raul Ruiz

October 26, 2024

Dealership Rating
Employee Rating

Excellent Dealer! !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance speci More

by Carlos Oropeza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos, Juan Espinal , Lorena Luna from the assurance advisor company

Oct 27, 2024

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Carlos, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 25, 2024

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Employee Rating

Everyone was very attentive and ready to negotiate. We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! More

by ADAMSLAURA1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling, Eric Matos

Oct 27, 2024

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 27, 2023

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If you’re looking for a great vehicle at a decent price. Universal Nissan is the place . More

by Alberto Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Lugo, Juan Espinal

Aug 28, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 12, 2023

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Juan , Raul , and Josh were Outstanding in their help of Securing 2 Vehicles for me and my wife . There were a Couple of Hiccups during the process , but overall they are a Great Bunch of Guys and a Credit More

by Alberto Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Lugo, Juan Espinal

Aug 14, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alberto, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 05, 2023

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This is fourth vehicle I’ve bought there and they’re still doing it right ! Thanks guys!!! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos

Aug 07, 2023

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

July 25, 2023

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At first everything was perfect, kind, friendly, they sold me a car that I had gouges and stains on the driver's side they promise me that they will fix it that it will be resolved quickly, one of the m More

by marapao31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 28, 2023

Universal Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava@universalnissan.com

Jul 28, 2023

marapao31 responded

Mariangelie Rodriguez 254 856 6049 cel. Sales person was Raul.

April 28, 2023

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Employee Rating

Great place to buy your car. All staff is friendly and are willing to help you secure a good deal when purchasing a car. Raul was specially helpful when working with me and my wi More

by Darwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Felix Matos

May 01, 2023

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 04, 2023

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Raul and his team at Nissan Universal Orlando were very helpful and knowledgeable in answering all of my questions. Raul was very genuine and passionate about his work. He was more than willing to help m More

by munoz1322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

Universal Nissan responded

Thanks for sharing about your experience with Raul and our team here at Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 26, 2022

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Muy buena atención, el vendedor se mostró siempre amable y dispuesto a negociar. Muy atento More

by TECINCA.CA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 11, 2022

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Employee Rating

My experience purchasing my vehicle went fairly quickly and smoothly considering my obstacles. I got the car I wanted in less than a week Thanks to the financing manager Felix! More

by JOHNATHOMAS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Felix Matos

Sep 12, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

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