Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Raul Martinez
Raul Martinez at Universal Hyundai
Refer Me

Raul Martinez

Internet Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
5.0
103 Reviews

Dealership Experience

11 yrs

Industry Experience

12 yrs

Languages Spoken

English English

Spanish Spanish

5.0

103 Reviews

Write a Review

103 Reviews of Raul Martinez

June 07, 2024

Dealership Rating
Employee Rating

Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More

by michael_bayron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jennifer Cacciola, Christopher Johnson

Report | Print
Jun 07, 2024

Universal Hyundai responded

Thank you so much, Michael, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jacob McNeely, Alexandra Martinez, Miguel Resto, Carlos DeJesus, David Monsalve, Jennifer Cacciola, Fabio Ventura , Eddy matos

Report | Print
May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 13, 2024

Dealership Rating
Employee Rating

Best car buying experience I have ever had. The staff was very friendly and knowledgeable, we were in and out in remarkable time. It took us longer to switch our stuff from old car to new car t More

by MAIRP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Simo Bassi

Report | Print
May 13, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Raul and Hector had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

Dealership Rating
Employee Rating

This is the first time I have been to a dealership and was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extrem More

by Aaliyah Ritchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Report | Print
May 06, 2024

Universal Hyundai responded

Thank you, Aaliya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2024

Dealership Rating
Employee Rating

I will recommend your llocation due to: Great car selection. Great service. Good financing. Thank you! More

by NildaRiveraCruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Apr 29, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 14, 2024

Dealership Rating
Employee Rating

Raul and the entire team at Universal were great! We found the exact vehicle we were looking for and the transaction was quick and easy. More

by TWiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

Report | Print
Apr 15, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 15, 2024

Dealership Rating
Employee Rating

Highly recommend! Honest, knowledgeable, did exactly what they said they were going to do. Great experience! More

by jjtcna
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Report | Print
Jan 15, 2024

Universal Hyundai responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 25, 2023

Dealership Rating
Employee Rating

Great service and friendly staff and very helpful in everything Raul was great I would recommend to look for him for best service More

by Shubham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

Report | Print
Nov 27, 2023

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. Jacob, Raul, and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 10, 2023

Dealership Rating
Employee Rating

Efficient, honest and flexible to our needs. We came from the Villages to Orlando to see a wider selection of G80’s . They worked out the details quickly so we could take our new car with us a More

by SLCLANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Jose Cepeda, Jennifer Cacciola

Report | Print
Oct 11, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 09, 2023

Dealership Rating
Employee Rating

The buying process was great with Raul. However I wish the process was a bit faster. It felt like I was waiting forever More

by Samantha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 09, 2023

Universal Hyundai responded

Samantha, It's great to hear that Raul was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
2
...
11

Dealership Inventory (607 Vehicles)

new 2025 Hyundai Palisade car, priced at $54,840
2025 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$54,840
View Details
new 2024 Hyundai Elantra car, priced at $23,694
2024 Hyundai Elantra
new
Serenity White exterior
Automatic
Front-wheel Drive
$23,694
View Details
new 2025 Hyundai Santa Fe car, priced at $50,405
2025 Hyundai Santa Fe
new
Ecotronic Gray Matte exterior
Automatic
All-wheel Drive
$50,405
View Details
new 2025 Hyundai Tucson car, priced at $29,369
2025 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$29,369
View Details
new 2024 Hyundai Elantra car, priced at $23,648
2024 Hyundai Elantra
new
Serenity White exterior
Automatic
Front-wheel Drive
$23,648
View Details
new 2024 Hyundai Elantra car, priced at $23,213
2024 Hyundai Elantra
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
$23,213
View Details
View All Inventory