Raul Luna
Raul Luna at City KIA of Greater Orlando
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Raul Luna

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.3
9 Reviews
4.3

9 Reviews

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9 Reviews of Raul Luna

April 03, 2025

Dealership Rating
Employee Rating

Excellent Raul, Manuel, Christopher, Josh, the best. Congratulations Great service. Great People. Great Company. Love KIA More

by gonzalo7117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Munoz, Christopher Montenegro, Diego Rodriguez

Apr 04, 2025

City KIA of Greater Orlando responded

Gonzalo, We are grateful for you leaving Raul, Manuel, Christopher and Josh this extraordinary review! We are pleased to know that they were great and excellent. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 01, 2025

Dealership Rating
Employee Rating

The process was smooth since the first approach. Most of the process was by phone and text. Ending in a faster closoling the deal. Raul Luna Amazing and explaining the financial Joel was the pro. Go More

by denissmserrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Cloutier

Apr 02, 2025

City KIA of Greater Orlando responded

Denis, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Raul and Joel's efforts met your satisfaction! We are thrilled to know that they were amazing, explained everything, gave you a good deal, personable care and made the process smooth from the beginning. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 31, 2025

Dealership Rating
Employee Rating

City Kia is utterly phenomenal. They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! More

by Myles.lee921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

City KIA of Greater Orlando responded

Myles, Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they worked hard to keep you comfortable/happy at all times and were utterly phenomenal. Congratulations on your new vehicle- behalf of the entire team!

March 16, 2025

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Employee Rating

took 3 hours and 45 minutes for a oil change i undestand you guys are busy but almost 4 hours is insane More

by jhsantiago866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2025

City KIA of Greater Orlando responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and we do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact us at our dealership and ask for the Service Manager available. We would love to help you.

March 15, 2025

Dealership Rating
Employee Rating

They were great. Very quick but through. Like my experience. Salesman was real and very knowledgable. More

by christophermore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

City KIA of Greater Orlando responded

Providing first class service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, very quick, thorough and knowledgeable. Congratulations on your new vehicle- behalf of the entire team!

March 10, 2025

Dealership Rating
Employee Rating

They kept us there until we agreed on a price was not happy about it, but wouldn’t give us our keys back to do it another day so that night even though they were closed, they are pushy as xxxx More

by st_eva_012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to write this review. We are very sorry to hear that your sales experience wasn't as what you expected, We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you!

March 10, 2025

Dealership Rating
Employee Rating

Easiest experience ever. I did my credit ap online and they delivered the car. Great teacher on the car’s features More

by joysolomon1
Recommend Dealer
Yes

Other Employees Tagged: Myles Wong

Mar 11, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving for leaving us this phenomenal review! We are delighted to know that our team made your experience the easiest experience ever. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 09, 2025

Dealership Rating
Employee Rating

City Kia always goes above and beyond! They make everything so easy — they even pick up my car from work for service and bring it back when it's done. When I got my new car this time, the More

by ORLANDOSHOEGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

City KIA of Greater Orlando responded

ORLANDO, Providing first class service is so important to us here at City KIA of Greater Orlando and we are glad that Edison's efforts met your satisfaction and high recommendation! We are thrilled to know that he made everything so easy, made the process smooth/quick and made your experience hassle free. Congratulations on your new vehicle- behalf of the entire team!

February 26, 2025

Dealership Rating
Employee Rating

We live in Lake Worth Fl, 2. 5 hours away from City Kia. We looked at dealers local to us and had a horrible experience's. The closest dealer would not let us even test drive the More

by PaulSolomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez

Feb 27, 2025

City KIA of Greater Orlando responded

Paul, We appreciate you for leaving Vanessa and Raul this stellar review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were professional, had a great attitude and spent the time showing you full functionality of the car. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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