Dealership Experience
10 yrs, 5 mos
Industry Experience
9 yrs, 5 mos
Languages Spoken
Spanish
65 Reviews
Write a Review65 Reviews of Raquel Perez
July 06, 2023
I wanted you to know how much I appreciate Steve Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He i Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He is courteous and helpful. We have owned Hondas for over twenty years. Currently we have a Pilot and an Accord. More
Other Employees Tagged: Steve Bullock
July 05, 2023
I have been using Arrowhead Honda for approximately 20 years and they have always served me well. years and they have always served me well. More
Other Employees Tagged: David Scott, Steve Bullock , Randy in Parts
June 29, 2023
The customer service is top of the line. The honesty and advise on when and what service my car needs is sincerely appreciated. Never pushy just the facts. The honesty and advise on when and what service my car needs is sincerely appreciated. Never pushy just the facts. More
Other Employees Tagged: Steve Bullock
May 15, 2023
Jermane is by far THE BEST salesperson that I've come across in my life. He understood what we wanted because he actually listened and wanted to help, unlike those pushy salespeople who don't listen or c across in my life. He understood what we wanted because he actually listened and wanted to help, unlike those pushy salespeople who don't listen or care about you. He provided 5-star customer service and treated us with respect. He should be awarded the best employee of the year, if not yet. I would totally recommend to specifically ask for Jermane if you are going to purchase a vehicle at this dealership unless you like pushy salespeople with outdated sales skills back from the 90s. The negative reviews must be from haters or Karens. If you just do research and ask about everything before you buy, there is no such thing as "hidden fees". They answer every question you have. Overall, as a first-time buyer, I had the best experience of car shopping at Arrowhead Honda. Everyone was friendly and helpful. The process was quick and easy. I came knowing what I wanted and a few hours later I took my dream car home, Black Honda Accord 2023 EX. More
Other Employees Tagged: Jermane Calvo, Jeff Anderson
May 12, 2023
Everytime I visit Arrowhead Honda the customer service I receive from Raquel and her team is Exellent! She goes above and beyond to ensure all my questions are answered and that I leave satisfied everytime! receive from Raquel and her team is Exellent! She goes above and beyond to ensure all my questions are answered and that I leave satisfied everytime! I highly recommend visiting Arrowhead Honda for a new vehicle or getting your current Honda Serviced! Thanks Raquel and Team! More
Other Employees Tagged: David Scott , Raquel Perez
March 24, 2023
I’m relieved to have found a new home for my car. Peace of mind is priceless! Grant my service Advisor gives me peace of mind!!! He’s honest and caring. They are worth the drive. Peace of mind is priceless! Grant my service Advisor gives me peace of mind!!! He’s honest and caring. They are worth the drive. More
Other Employees Tagged: Grant Foster
March 10, 2023
Steve Bullock is an outstanding CSA and even with the recent miscommunication he went far and beyond to make sure I was taken care of. I will continue to come to him for maintenance. recent miscommunication he went far and beyond to make sure I was taken care of. I will continue to come to him for maintenance. More
Other Employees Tagged: Steve Bullock
September 04, 2021
He straight up bs he likes to play the blame game and then when you call him out on stuff he said he has nothing to do with it he gives a number which he didn’t need to run any credit when we were pre ap then when you call him out on stuff he said he has nothing to do with it he gives a number which he didn’t need to run any credit when we were pre approved through bank. He lied and said he needed our info to find that contract and instead ran our credit to see which other bank can pick up our financing which drop our credit down alot. Don’t trust him his attitude is very cocky ! More
Other Employees Tagged: Hydar Al-Alak, Alex McDonald, Cory C

