Randy Vicente
Randy Vicente at Herb Chambers Lexus of Sharon
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Randy Vicente

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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4.9
365 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

13 yrs, 4 mos

4.9

365 Reviews

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365 Reviews of Randy Vicente

October 25, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and efficient from the person checking me in to the person helping me with my loaner car More

by Karen.lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Herb Chambers Lexus of Sharon responded

Karen, we're delighted to hear that our team at Herb Chambers Lexus of Sharon provided you with friendly and efficient service. Thank you for sharing your experience!

October 23, 2024

Dealership Rating
Employee Rating

Ronnie from Herb chambers Lexus in Norwood was great. I brought my car for service and she accommodated me, gave me a good estimate time, helped me pick up my keys, and walked me to my car. Super friendl More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

Oct 24, 2024

Herb Chambers Lexus of Sharon responded

Toni, we're delighted to hear that Ronnie provided you with such attentive service at Herb Chambers Lexus of Sharon. Thank you for sharing your experience!

October 01, 2024

Dealership Rating
Employee Rating

I have been a customer for decades because they are the best sales and service hands down. More

by Sheilamcgarry
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 01, 2024

Herb Chambers Lexus of Sharon responded

Sheila, thank you for being a loyal Herb Chambers Lexus of Sharon customer! It's wonderful to hear that our team continues to provide standout service.

September 28, 2024

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Employee Rating

Very pleasant, convenient and thorough: I called, made an appointment, they picked up the car from my driveway and returned it back the same day. A loner was available. All was done well, the car was washed. More

by vgoldmakher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided convenient and thorough service. We appreciate your support and look forward to assisting you in the future!

September 26, 2024

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Not happy with invitation for free multi-point inspection. They said one hour it took 3. Never gave me report about what service the SUV needed. More

by teetalk
Service Time
Service Communication
Recommend Dealer
No

September 25, 2024

Dealership Rating
Employee Rating

Bueno excelente muy bueno si todos los trabajadores son excelentes los recomiendo tienen un trato bueno More

by Jvaldez1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Herb Chambers Lexus of Sharon responded

Gracias por la recomendación y sus amables palabras sobre el equipo de Herb Chambers Lexus of Sharon. Nos alegra saber que tuvo una excelente experiencia!

September 13, 2024

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Everyone was very professional and so accommodating. Great experience. Thank you so much for everything! More

by Ed
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Herb Chambers Lexus of Sharon responded

Ed, we're delighted to hear you had a great experience with us at Herb Chambers Lexus of Sharon. Thanks for the kind words!

September 11, 2024

Dealership Rating
Employee Rating

Always helpful and good service from the time I pull into the garage, speak with Randy to check out when auto is finished. Everyone is so nice! More

by Cafalcone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that Randy and the team at Herb Chambers Lexus of Sharon provided excellent service from start to finish. We appreciate your support!

August 27, 2024

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Employee Rating

Has a good experience except for the mouse than ran through my feet while waiting in the lounge area. Needless to say I left that area and waited downstairs where you check in for service More

by Jmjake
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience. We're glad to hear that most of it was positive, but we apologize for the unexpected visitor in our lounge area at Herb Chambers Lexus of Sharon. We'll address this issue promptly and appreciate your understanding!

August 08, 2024

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Employee Rating

I came late for replacing battery without appointment but they treated me like customer first. Job well done thanks. More

by nam_nguyen046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Herb Chambers Lexus of Sharon responded

Nam, we're glad to hear our team at Herb Chambers Lexus of Sharon could assist you promptly and efficiently. Thanks for the positive feedback!

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