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Randy Seichter
Randy Seichter at Gordie Boucher Ford Lincoln of Janesville
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Randy Seichter

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.5
227 Reviews
4.5

227 Reviews

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227 Reviews of Randy Seichter

November 01, 2024

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Employee Rating

Very friendly and helpful very professional. Met all our concerns with great customer service. We will be back. More

by billybobsnorth
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

October 17, 2024

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Employee Rating

Go the extra mile to be sure you get what works for you. Will continue to take my business there. More

by JIMMY_3252000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Vance, Reilly West, Don Chesebro

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Oct 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us, Jimmy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

October 15, 2024

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Employee Rating

Horrible service will never be back! ! Both from Randy and the manager! Would highly not recommend! More

by Kerriehallowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Feldman

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Oct 19, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Kerrie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

October 12, 2024

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Employee Rating

It doesn’t seem like an appointment makes any difference.The service takes too long. It took an hour and forty minutes to get a new battery. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Steve, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

October 06, 2024

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Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose

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Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

September 11, 2024

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Employee Rating

In the past I’ve had a few issues with some of the Service guys, but Dakota was great and I will definitely go to him for all of my service needs. More

by SCOTT-PENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling

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Sep 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Scott, Thank you for your business and this review. We're happy to hear Dakota and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

August 30, 2024

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Employee Rating

I have had my Ford Fiesta serviced at Boucher Ford since the car was new in 2011. Throughout the years I have been 100 percent satisfied with service results to my car and my interactions with Boucher perso More

by armperAdrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Adrienne, for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

August 20, 2024

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Employee Rating

Your car is fixed the first time. Excellent customer service. Would recommend any type of service More

by JAMES_MOORES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak, Sean Tompkins, Scott Dagenhart, Reilly West, Don Chesebro

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Aug 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 12, 2024

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Employee Rating

Service was done as requested in a timely manner, great communication with the service writer. More

by jacktina2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

May 25, 2024

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Employee Rating

They always take care of me in a timely fashion and they know I know automotive More

by LISALU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran

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May 28, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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