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Randy Rue
Randy Rue at Valley Buick GMC

Randy Rue

Service Manager

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
88 Reviews
4.7

88 Reviews

Write a Review

88 Reviews of Randy Rue

February 10, 2025

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Employee Rating

Thank you for getting me squeezed into the schedule for an oil change before I picked up my car from the body shop! Also, thank you to the kind person who detailed my car too! A VERY welcome surprise!! More

by Sarah K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Heather Swanson, Joel Mullett , Dustin at the body shop

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Feb 12, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We're delighted to hear that we could fit you in for an oil change and that you enjoyed the detailing surprise for your car. At Valley Buick GMC of Apple Valley, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 27, 2025

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Randy was very helpful, warm and Welcoming. I apologize I did not know I need to present any coupons upon check in, I thought it was done at check out. Service was fast and effcient. More

by tlnorion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Valley Buick GMC responded

Thank you for your review! We're glad to hear that Randy provided you with helpful and warm service during your visit to Valley Buick GMC of Apple Valley. It's great to know that you found our service fast and efficient. We appreciate your feedback regarding the coupon process and will ensure our team continues to keep customers informed. Please feel free to reach out to us if you have any further questions or need assistance. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 15, 2025

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Since I have been coming to this location I have never been able to keep my appointment. It had alway be scheduled due to system issues or staff shortages More

by boothbrandon75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Soller, Tom Stensrud

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Jan 16, 2025

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with appointment scheduling issues at Valley Buick GMC of Apple Valley. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can assist you and ensure a smoother experience in the future. Thank you for your patience. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

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Employee Rating

Very Impressed with service leadership. I bought the top service program for my Denali and when there was some Doubt of what my service guarantees coverage for, Randy assured me of what I More

by carltonrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson, Joel Mullett

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Jan 12, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our service leadership and that Randy was able to provide you with the assurance you needed regarding your Denali's service program. We value long-term partnerships just like you do, and it's great to know that we could make you feel confident in your experience with us at Valley Buick GMC of Apple Valley. We appreciate your loyalty and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

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I will definitely be back for my next car buying experience. My sales person was very informative and we had a great time learning about the car! More

by brianlarson700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Joel Mullett , Neal Hatting

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Jan 03, 2025

Valley Buick GMC responded

Thank you for your wonderful review, Brian! We're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. It's fantastic to know that our sales team was informative and made your car-buying experience enjoyable. We look forward to welcoming you back for your next vehicle! Safe travels until then! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

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Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud

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Jan 02, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

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Very accommodating to our tight schedule. We had a great experience and would highly recommend More

by jlimoges
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Neal Hatting

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Jan 02, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and that we could accommodate your tight schedule. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 23, 2024

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Truck was in the shop for a while waiting on back order part. Valley made sure I was accommodated with a loaner truck and updates throughout! More

by Jake
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud , Steven

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Dec 25, 2024

Valley Buick GMC responded

Thank you, Jake, for your wonderful review! We appreciate your understanding while your truck was in the shop waiting for the back-ordered part. We’re glad to hear that our team at Valley Buick GMC of Apple Valley was able to provide you with a loaner truck and keep you updated throughout the process. Your satisfaction is our priority, and we hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

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Employee Rating

Always fast and do a great job. Scott Soller treated me very well and I will be back! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Scott Soller, Joel Mullett

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Dec 21, 2024

Valley Buick GMC responded

Thank you, Doug! We appreciate your kind words about your experience at Valley Buick GMC of Apple Valley. It's great to hear that Scott Soller provided you with excellent service. We look forward to your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 15, 2024

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Employee Rating

I had a positive interaction with the service manage Randy. I appreciated the level of customer service that I received. More

by FUAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our service manager, Randy. Providing excellent customer service is our priority at Valley Buick GMC of Apple Valley, and it’s wonderful to know that you felt appreciated. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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