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Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
69 Reviews
4.8

69 Reviews

Write a Review

69 Reviews of Tom Stensrud

June 06, 2024

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The communication was good. The advise from the personal was also great. Everything was transparent and timely. Assistance with transportation to andc from home was great. More

by nevil
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Jun 07, 2024

Valley Buick GMC responded

Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our team at Valley Buick GMC of Apple Valley. We aim to provide transparent and timely service, along with great communication and helpful advice. We're glad the assistance with transportation was a convenience for you. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

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Valley makes it so easy and it was extremely fast as well. Five Stars for sure. More

by 8conroy
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Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Scott Soller, Heather Swanson

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Jun 07, 2024

Valley Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you found your experience with Valley Buick GMC of Apple Valley easy and fast. We appreciate your support and hope to see you again soon. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 05, 2024

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Great service and time to repair was also excellent. Recall was also performed in that timeframe More

by kbjick
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shane Carnahan, Scott Soller, Heather Swanson

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Jun 07, 2024

Valley Buick GMC responded

Thank you for sharing your positive experience with us at Valley Buick GMC of Apple Valley! We're thrilled to hear that you received great service, quick repair time, and that the recall was taken care of efficiently. We appreciate your business and look forward to assisting you in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 05, 2024

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Nice people ! ! I don’t need any more words!! They know what they’re doing.👍😎 More

by Bvgerdes
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Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Joel Mullett

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Jun 07, 2024

Valley Buick GMC responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We appreciate your kind words and look forward to welcoming you back in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 04, 2024

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I did not deal with Brett Paul. Shane did a great job as well as Frank. So far the Buick I purchased has lived up to my standards as well as Valley Buick. More

by tdogpack
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Recommend Dealer
Yes

Other Employees Tagged: Shane Carnahan, Scott Soller, Heather Swanson

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Jun 05, 2024

Valley Buick GMC responded

Thank you for the positive review! We are glad to know that your Buick is meeting your standards. We look forward to welcoming you back in the future for any of your automotive needs. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 03, 2024

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Came in at the wrong date but they still accepted me and got me back ion the road in no time! Grat service and covered under warranty was a plus! More

by Jkemp
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Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson

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Jun 05, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley! We appreciate your positive feedback and are glad to hear that you had a great experience. It's wonderful to know that our team got you back on the road quickly and that you were covered under warranty. We look forward to serving you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 02, 2024

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Noes how to take care of her customers. always has a smile whenever you come in for service. More

by Bernicepilger
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Jun 05, 2024

Valley Buick GMC responded

Thank you for the positive feedback, Bernice! We're delighted to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. Our team always aims to provide top-notch service with a smile. We look forward to welcoming you back! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 01, 2024

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Valley GMC, from tha ladies at their desks to you're service department are really enjoying and they just make you feel comfortable and can't wait to schedule my next appointment. More

by imatt59
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Jun 04, 2024

Valley Buick GMC responded

Thank you for the positive feedback! We are thrilled to hear that our team at Valley Buick GMC of Apple Valley made you feel comfortable and provided an enjoyable experience. We look forward to seeing you again for your next appointment. See you soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

June 01, 2024

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Heathers very good customer service and friendly heater sure customer is fully satisfied. Will be back More

by wdetter
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Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson

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Jun 04, 2024

Valley Buick GMC responded

Thank you for your positive review! We are delighted to hear that you had a great experience with our customer service team. We always strive to ensure our customers are fully satisfied. We look forward to welcoming you back to Valley Buick GMC of Apple Valley in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 01, 2024

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Easy to schedule an appointment. A very comfortable Louge to wait while my vehicle was serviced. I like the punch card that after 5 oil changes you receive a free one. Very nice More

by mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Helpful
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Jun 04, 2024

Valley Buick GMC responded

Thank you for the positive review! We're glad to hear that you found it easy to schedule an appointment and enjoyed our comfortable lounge while your vehicle was serviced. We appreciate your loyalty to our punch card program for oil changes. We look forward to serving you again at Valley Buick GMC of Apple Valley. Sincerely, The Team at Valley Buick GMC of Apple Valley

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