Randy Magno
Randy Magno at Norm Reeves Honda Superstore West Covina
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Randy Magno

Internet Sales

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Randy Magno

June 26, 2024

Dealership Rating
Employee Rating

Good communication. Otd price was promised with no additional dealer add ons. Transaction went smooth with sales and financing. More

by Dwu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2024

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team delivered excellent service throughout your transaction. Drive safely, and we look forward to seeing you again!

June 03, 2024

Dealership Rating
Employee Rating

I was happy with my vehicle selection and am proud to be a Honda guy. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing our dealership! We're thrilled you found the perfect Honda to suit your needs. We look forward to serving you again in the future.

March 31, 2024

Dealership Rating
Employee Rating

Very helpful sales agent and financial officer. They gave helpful insights and advice about the car. More

by Mikebesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Haidar

Apr 01, 2024

Norm Reeves Honda Superstore West Covina responded

Thanks for the awesome review. We are always here to help!

March 26, 2024

Dealership Rating
Employee Rating

Communicated everything I was looking for, and not looking for, by email first. Was pleasantly surprised that all the information I was given didn’t change when I went to dealership in person. More

by Julesg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amer Dababneh , Valeria Soto

Mar 27, 2024

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our online communication aligned seamlessly with your in-person visit. We strive to provide consistent and transparent service to all our customers.

March 25, 2024

Dealership Rating
Employee Rating

Randy Magno was our salesman and he was wonderful, he made our purchase experience very smooth and he made everything simple for us. He pushed hard for us to stay within our budget and he thankfully made More

by munozfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Randy. We strive to provide excellent service and value to all our customers. We look forward to assisting you and your loved ones in the future!

March 15, 2024

Dealership Rating
Employee Rating

Interaction with staff on our first call to our visit to the dealership was excellent. Kept us informed and no bait and switch as we have experienced with other dealerships. More

by H_Velasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amer Dababneh

Mar 19, 2024

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're delighted to hear about your positive experience at our dealership. We strive to maintain transparency and excellent customer service, and we're thrilled to have exceeded your expectations. We look forward to serving you again in the future!

December 07, 2023

Dealership Rating
Employee Rating

They offered the best price I could find on a new Ridgeline. I was able to get the deal by email and once I arrived at the dealership I was greeted and helped right away. They honored the quote they More

by rsprince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dababneh

Dec 08, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided excellent service, and we appreciate your recommendation. Enjoy your new Ridgeline, and we look forward to assisting you in the future!

October 28, 2023

Dealership Rating
Employee Rating

The staff was very friendly, welcoming and not high pressure which I appreciated. I only wish they would have provided more details on the packages (protection package, extended warranty and security) More

by sstate2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Salama

Oct 31, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for your valuable feedback. We appreciate your business and apologize for any oversight in providing information about your packages. We will take this into consideration and work on improving our communication to ensure customers have a clear understanding of their purchases. If you have any questions about your packages, please don't hesitate to contact us

September 04, 2023

Dealership Rating
Employee Rating

Everyone from management down to sales people are extremely professional and friendly. They were knowledgeable about the Costco program and followed the proper procedure. They turned what had been a More

by jprovchy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Ventura

August 19, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. Made me feel vey comfortable. The customer waiting area was comfortable. More

by dlescalera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that you had a comfortable and friendly experience at our dealership. Our team is dedicated to ensuring our customers feel at ease during their visits. If you ever need anything else or have any questions, don't hesitate to reach out.

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