Randy Gaddey
Randy Gaddey at Serra Chevrolet of Southfield
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Randy Gaddey

Service Consultant

Serra Chevrolet of Southfield

28111 Telegraph Road
Southfield, MI 48034

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5 Reviews

Hi, everyone! My name is Randy and I’m a Service Consultant at the dealership. I have 25 years of experience working in this industry, and have been with the Serra organization since 2013. Serra treats its employees and customers with true professionalism. My priority is to help guests find the best options to suit their vehicle needs. Customers can depend on me to be straightforward, honest, and easy to approach. Outside of work, I love spending time with my wonderful wife, Rochelle, and our amazing children, Caitlin and Colin. One of my true passions is helping others any way that I can!

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5 Reviews

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5 Reviews of Randy Gaddey

September 27, 2024

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Employee Rating

save your money and sanity and buy your vehicle from another dealership. This dealership will sell you a lemon. Their repair center is just as terrible. The customer service is poor. More

by rachele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patrick Till, Scott Bruyere

Sep 30, 2024

Serra Chevrolet of Southfield responded

Thank you for sharing your feedback. We understand your concerns regarding your experience with Serra Chevrolet Southfield, and we truly appreciate you bringing this to our attention. We aim to provide excellent service and would like to address any specific issues you encountered. Please feel free to reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, The Serra Chevrolet Southfield Team

January 11, 2023

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I had an issue with my car, I called Randy G. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. More

by mjacobs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

February 12, 2021

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Employee Rating

Yesterday was a crazy day but I have to thank Dominic Ciacelli the Sales & Leasing Consultant and Chaz Suomala the Finance Director for helping me get a new car. I got into a car accident and my car was More

by LaRina Roscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ciacelli, Chaz Suomala

Feb 18, 2021

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

February 02, 2018

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Employee Rating

So far so good I have dealt with other dealers in the past and time tells the true story. With Serra, so far, so good and I hope our future rapport keeps me with Ser More

by wdmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kemokai

December 10, 2017

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Employee Rating

Sierra more than a car dealer We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new c More

by Dav0176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: CJ Jacobs , TJ Christie

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