Ramon Mendoza
Ramon Mendoza at Reliable Nissan

Ramon Mendoza | Page 51

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
554 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

554 Reviews

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554 Reviews of Ramon Mendoza

November 23, 2024

Dealership Rating
Employee Rating

I had an oil change last week. The technician did not put the dipstick back in correctly. I have oil all over my brand new driveway and had to bring my car back in to fix the leak. More

by KARENROMERO2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Reliable Nissan responded

Karen, we understand how frustrating it must have been to deal with oil on your driveway and to rearrange your schedule. This is certainly not the standard of service we strive for, and we take your feedback seriously. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can ensure that everything is addressed properly and avoid any future issues.

November 21, 2024

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Employee Rating

Very friendly and fast. Would highly recommend this service center and sales center to everyone More

by MARKIEMARKFEN1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 25, 2024

Reliable Nissan responded

We're thrilled to hear you had a great experience with us. Our team works hard to provide friendly and efficient service, and your recommendation means a lot. We look forward to serving you again!

Nov 25, 2024

MARKIEMARKFEN1971 responded

Very friendly and fast. Would highly recommend this service center and sales center to everyone

November 20, 2024

Dealership Rating
Employee Rating

Way cheaper compere to the other dealer Ramone very friendly the day I will replace my car ,Reliable will be the place to go More

by FERRARI_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 21, 2024

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found great value with us and enjoyed your experience with Ramone. We look forward to helping you again when it’s time to replace your car!

November 16, 2024

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Employee Rating

I waited for 3-1/2 hours for a recall correction. After waiting I was informed the the recall was not loaded in to the module and I would have to come back in 2 weeks to do it all over again. More

by paulstanislawski23
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 19, 2024

Reliable Nissan responded

Waiting 3-1/2 hours only to find out the recall correction wasn’t completed as expected is understandably frustrating. Your time is valuable, and we regret that this situation caused such an inconvenience. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 16, 2024

Dealership Rating
Employee Rating

People are friendly and helpful. The dealership is clean and bright. I liked it there More

by tlucero57.tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 18, 2024

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you enjoyed your visit and appreciated our team's friendliness and the dealership's atmosphere. We’re always striving to provide a positive experience and look forward to welcoming you back!

November 16, 2024

Dealership Rating
Employee Rating

I asked for an estimate and list of what my car needed. Have not received it to this date. Only this survey! More

by Dave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Reliable Nissan responded

Thanks for your feedback, Dave! We're thrilled to hear you enjoyed your experience, but we apologize for the oversight with your estimate. Your input is invaluable, and we’ll ensure our team follows up promptly to address your needs. We appreciate your patience!

November 15, 2024

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Employee Rating

Went very well. Would recommend Reliable Nissan to friends and family. Thank you for the excellent service. More

by estorey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience and appreciate your recommendation. Our team is dedicated to providing excellent service, and your support means a lot to us!

November 14, 2024

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Employee Rating

I am glad they were able to identify that I had a bad battery, however when they installed the new battery all sensors needed to be reset, I had low tire pressure and they didn’t fill them, I would think More

by ashchaveS45605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 18, 2024

Reliable Nissan responded

We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.

November 12, 2024

Dealership Rating
Employee Rating

Lived the service Ramon gave. (Loved) the only thing is that the people in charge of processing your payment are quite the salesman. I suppose it’s part of their job. More

by KATHIE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Reliable Nissan responded

Kathie, we’re thrilled to hear you loved Ramon's service! We appreciate your feedback about the payment process and understand how it can come off. Your insights help us improve, and we’re grateful for your support. Looking forward to serving you again!

November 08, 2024

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Employee Rating

EVERYONE IS ALWAYS PROFESSIONAL AND AT THE TOP OF THEIR SKILL PLUS POLITE, LISTENING, RESPECTFUL AND CARING More

by TERESA08012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 11, 2024

Reliable Nissan responded

Teresa, thank you for the wonderful feedback! We’re thrilled to hear that our team's professionalism and care made such a positive impression. Your support motivates us to keep delivering our best every day. We appreciate you taking the time to share your experience!

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