Ramiro Orozco
Ramiro Orozco at Fremont Toyota

Ramiro Orozco | Page 42

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
506 Reviews
4.8

506 Reviews

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506 Reviews of Ramiro Orozco

December 07, 2023

Dealership Rating
Employee Rating

Professional,expedient service, and Ramiro explained the paperwork and our extended warranty thoroughly. Very pleased overall. More

by JERRY_FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2023

Dealership Rating
Employee Rating

Peter Stravers - Service Manager is the reason why Fremont Toyota is the only place I will take my car to be serviced. He is knowledgable, communicates well with great people-skills, and his service i More

by MPAGLIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Stravers

December 02, 2023

Dealership Rating
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Ramiro is a great service advisor - initial wait time was longer in spite of an appointment More

by toyota_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 27, 2023

Dealership Rating
Employee Rating

I had accidentally setup service for Wednesday and in advertently gone in on Monday morning to get my service done. That queue rep assisted me promptly to get me in line and Maria was informative and fri More

by Quan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Fremont Toyota responded

Thank you for taking the time to leave us this feedback! We're glad to hear that our team was able to provide you with a great service. We sincerely value your business and look forward to seeing you again!

November 22, 2023

Dealership Rating
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I found the car I need everything was good I will come again soon to. This location More

by snajibyars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Fremont Toyota responded

Thank you! We greatly appreciate your business and look forward to working with you again!

November 18, 2023

Dealership Rating
Employee Rating

Those are the Fremont Toyota Center were helpful, kind and took the time to inspected my car carefully. They heard my concerns and made sure those were looked over thoroughly. They even heard me out when More

by JOSE.L.ALONZO.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Fremont Toyota responded

Customer satisfaction is our number one goal, and we're happy to hear that you provided with a great experience. Thank you for your business, and we hope to take care of any of your future vehicle needs!

November 17, 2023

Dealership Rating
Employee Rating

I had a scheduled appointment and it still took them a bit more than three hours to do my oil change More

by erniescarpet.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2023

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 16, 2023

Dealership Rating
Employee Rating

Excelente el servicio y las personas encargadas excelentes seres humanos en especial la señora Maria More

by FANNYLUF77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Fremont Toyota responded

¡Gracias por los elogios y por elegirnos! Vuelva y visítenos para las necesidades futuras de su vehículo.

November 08, 2023

Dealership Rating
Employee Rating

Service Rep, provide quotation for simple tire-rotation OVER-PRICE at $100.00. Hope this process can provide better quote. More

by PDU168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

November 08, 2023

Dealership Rating
Employee Rating

Service takes too long time. Inspection find brake pads need to replace. No one explain it to me until job is ended More

by yaohuahuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2023

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times and communication. At our dealership, our goal is to provide the best customer experience though clear communication and professionalism. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

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