Ramces Rivera
Ramces Rivera at Universal Hyundai

Ramces Rivera | Page 16

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Ramces Rivera

June 30, 2021

Dealership Rating

Tony made my experience the best! I would definitely refer him to many friends & family! Sweetheart, understanding & straight to the point! I’m so thankful More

by PAOLAOJEDA_24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi , Anthony Lopez, Antonio

Jul 01, 2021

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai, Paola! We'll be sure to let Tony know how much he helped you out. Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 28, 2021

Dealership Rating

Dave Lembke made our experience of buying a new car as smooth as possible. Very attentive and professional, he showed us the best options based in what we were looking for. Very reliable and trustworthy, More

by THALICPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , David Lembke

Jun 29, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 26, 2021

Dealership Rating

Excelente. Me gustó la atencion y amabilidad. Valió la pena la espera More

by YERELLYAABREUB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Simo Bassi , David Monsalve

Jun 28, 2021

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let Carlos, David or our team know if we can be of any more assistance! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2021

Dealership Rating

Best dealership I ever visited, salesman and managers went out of there way to help. More

by MAGICMAN1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Yadriel Morales, Robert Redford

Jun 25, 2021

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2021

Dealership Rating

Todo excelente un muy buen trabajo y la atención al cliente magnífico noo ok hay quejas de nada , la atención del sr Carlos Román lo mejor gracias More

by GERARDOBRACHO9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Simo Bassi

Jun 25, 2021

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carlos and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 23, 2021

Dealership Rating
Employee Rating

Very easy to understand and speak spanish good promotions nice trade Carlos very knowledgeable and patient test drive excellent with full explanation on every single detail More

by ALTOTO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Jun 23, 2021

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 12, 2021

Dealership Rating
Employee Rating

Alexandria listened to what we wanted and delivered. She greeted us at the door; pointed us in the right direction; offered a cold drink and found the car we wanted. More

by BDELLAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Jun 14, 2021

Universal Hyundai responded

It's great to hear that Alexandra was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 10, 2021

Dealership Rating

Salesman was nice and professional at time of sale. But he does not answer questions or return calls after sale. Service department hangs up on you while you are on hold waiting for a technician. More

by ZIGWAGS
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Yadriel Morales

Jun 25, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, I'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 10, 2021

Dealership Rating

Good experience, sales rep Chris J was great. He worked with me and got everything I needed. Spent about 3.5 hours there, they were busy. More

by EGOLD1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Jun 10, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Congratulations on your new purchase. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 08, 2021

Dealership Rating

I love Universal Hyundai, they provide the best service and their employees are more than reliable, and trust worth! This is my second car with them, and I will come back every time! More

by KETTY_KRAUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez , Jonathan Writtenberry

Jun 08, 2021

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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