Ramces Rivera
Ramces Rivera at Universal Hyundai

Ramces Rivera | Page 13

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Ramces Rivera

February 02, 2022

Dealership Rating

Great Customer Service! They work with the terms you are looking for! Good car shopping experience More

by DAMARIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 27, 2022

Dealership Rating

Fabio and the rest of the team did an amazing job. Very patient, not pushy and look for all the alternatives to fulfill my needs. Is my second car on Universal Nissan and not the last one… I definite More

by JORGE CRUZ MARKETING COACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Fabio Ventura

Jan 27, 2022

Universal Hyundai responded

Jorge, Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad Fabio was able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 20, 2021

Dealership Rating

Carlos and the others made the experience super easy, they are really helpful and knowledgeable. I love my first Tucson. More

by JCUEVAS0922
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Simo Bassi

Dec 20, 2021

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Tucson, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 20, 2021

Dealership Rating
Employee Rating

Nice people good service i m so happy with the service that they offer me More

by AMINALI856
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Dec 20, 2021

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 15, 2021

Dealership Rating

Very knowledgeable and helpful dealer. Everything went smoothly, which is hard to come across lately. More

by BSUTTON19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez , darrin diaz

Dec 16, 2021

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating

Matt seMatt sales man was excellent,very helpful,honest Matt se Matt sales man was excellent,very helpful,honest i will recommend everybody to stop there and buy a car. More

by Fatima fakhar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Matt Sanchez

Dec 04, 2021

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating

I was was pleasantly surprised with the sales person Justin Salazar and the finance manager. They made my experience wonderful. More

by KDGOODNEWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

Dec 03, 2021

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating

Deshonesta venta, Causa mucho malestar ver que te mintieron e hicieron un gran show y uno termino pagando mas de lo que no debía. Son unos estafadores, mentirosos. More

by jeanpguevara2
Recommend Dealer
No
Dec 20, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Thank you for reaching out to us. A representative from our dealership will be in touch with you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating
Employee Rating

Excelent service. They are they best ..I recommend 100% .good customer service ,great team , they best deal More

by Freddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Narvaez

Dec 03, 2021

Universal Hyundai responded

Thank you for your very kind review, Freddy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 25, 2021

Dealership Rating

Every single person we have encountered at Universal Hyundai has been professional and very helpful - going above and beyond to take good care of us. They worked hard to get us the vehicle we wanted at More

by JENMCCAIN1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Andres Garces, Christopher Johnson , Gilbert Gregory

Nov 28, 2021

Universal Hyundai responded

Thank you so much for your kind words, Jen, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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