Rain Ang

During a crisis, including an unexpected flat tire on one car and air conditioner outage on our other (both Volvo’s) we were told that a loaner vehicle was not possible due to a policy that loaner are not gi car and air conditioner outage on our other (both Volvo’s) we were told that a loaner vehicle was not possible due to a policy that loaner are not given out on weekends! The dealership escalated this to the GM, who quickly arranged for a loaner vehicle. The service tech was later more accommodating and was able to arrange for both vehicles to be serviced and a loaner. This was much appreciated. More

by HBARON Verified Customer Verified Customer

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Excellent service, friendly staff, accomodating and patient to customers. Staff asset tto the company.Nice environment.Bailey and Kenny rare excellent employee. patient to customers. Staff asset tto the company.Nice environment.Bailey and Kenny rare excellent employee. More

by Felyfely19 Verified Customer Verified Customer

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Rain took great care of us from the moment we stepped into the building. We didn't expect for any EX90s to be available in mid-January, but it was clearly meant to be. After test driving and taking care into the building. We didn't expect for any EX90s to be available in mid-January, but it was clearly meant to be. After test driving and taking care of paperwork, we came back the next day to finalize everything. Rain was very communicative throughout the entire process and still reaches out regularly to make sure everything is still going well. We also had excellent interactions with Jason, Rico, Diane, and Aisha. Everyone we met at Findlay Volvo was great to work with! More

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They are just the best at all they do. Staff is on point. No issues. Staff is on point. No issues. More

by jaredchobbs Verified Customer Verified Customer

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Rain was great. The first and only one to great us the moment we stepped out of our car onto to lot the first day. He knew the exact I should get before I did. He The first and only one to great us the moment we stepped out of our car onto to lot the first day. He knew the exact I should get before I did. He was absolutely communicative prior to and on the second day when I test drove the vehicle and hand held me through the entire process until I finally purchased the vehicle and came back to get a touch up done. He made the experience of buying a Volvo worth every moment and compensated for the one not so great moment that he had nothing to do with. The others that need a shout out for their kindness are Aisha and Kenny, they were great. (Not a fan at all to say the least of Chris who is not customer service oriented in sales or the guy two seats down from Kenny in Service). More

by RH Verified Customer Verified Customer

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We had an amazing experience with Findlay Volvo, Rain and Rocco! They were extremely professional and took care of us like we were family!! We look forward to continue working with them over the years!! Rocco! They were extremely professional and took care of us like we were family!! We look forward to continue working with them over the years!! More

by pmyro3 Verified Customer Verified Customer

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Dian and Rain were fun to work with. Great product knowledge presented in a caring and relaxing way. They took great care to make sure I was happy and satisfied with my purchase. Great product knowledge presented in a caring and relaxing way. They took great care to make sure I was happy and satisfied with my purchase. More

by 44star.rs Verified Customer Verified Customer

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They resolved my problem very quickly. Excellent customer service and I was well taken care of. Excellent customer service and I was well taken care of. More

by byjunk702 Verified Customer Verified Customer

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Rain was an awesome sales representative! He was super knowledgeable about the car, which is very important to me. He also made the whole transaction smooth and simple. He was super knowledgeable about the car, which is very important to me. He also made the whole transaction smooth and simple. More

by Chrisaguon Verified Customer Verified Customer

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Rain was a pleasure to do business with. He even washed my car to help me get out earlier He even washed my car to help me get out earlier More

by rquering Verified Customer Verified Customer

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