Lauren Taylor

Findlay Volvo Cars Las Vegas Service staff are excellent! Their customer service is amazing, friendly, professional and they are extremely knowledgeable. Jerrett is my service advisor, he and Lauren take the Their customer service is amazing, friendly, professional and they are extremely knowledgeable. Jerrett is my service advisor, he and Lauren take the time to make sure I understand everything and I am happy. Thank you! More

by sassymorse Verified Customer Verified Customer

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Kenny is always A++++ service. Always efficient, ready to help, and very friendly and pleasant. An asset to your team! Always efficient, ready to help, and very friendly and pleasant. An asset to your team! More

by SALLIEDOEBLER Verified Customer Verified Customer

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Johnathan, and all the service intake staff always make me feel welcome. They advocate for me as well when I had a bad experience with a third party towing/roadside service company. They provided me with e me feel welcome. They advocate for me as well when I had a bad experience with a third party towing/roadside service company. They provided me with everything I needed to submit a claim. They also followed up with me to see if I ever got my money back. They always explain everything in a way that helps me understand and are very patient with me. More

by Dqdoles Verified Customer Verified Customer

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Had $6000 worth of work done in the engine including timing belt gasket work new coil and change of all spark plugs ,3 days later on my way to salt lake all of a sudden the engine light comes on along w timing belt gasket work new coil and change of all spark plugs ,3 days later on my way to salt lake all of a sudden the engine light comes on along with the oil pressure loss warning . So I’m in beaver at this point , had to towed to a garage their only to find out that engine has failed and the car is now worthless. Now Volvo had to have seen the state of the engine before doing $6000 worth of work on my car but they did the work anyway and charged me k owing the car was on barrowed time . At this point I’m consulting with a lawyer and seriously considering a law suite of Findlay volvo More

by 14bradhunt70 Verified Customer Verified Customer

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Thank you so much for the Sales Manager Anast taking care of my issue Thanks of my issue Thanks More

by all2688 Verified Customer Verified Customer

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I feel all my queries are attended to. Your staff are well versed in what they do. Your staff are well versed in what they do. More

by billygamboa Verified Customer Verified Customer

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1st, I would like to say that the service that I receive on my vehicle is great, and the videos are very useful in helping me decide on the suggested service. Jarrett and Bailey, always make sure I am taken on my vehicle is great, and the videos are very useful in helping me decide on the suggested service. Jarrett and Bailey, always make sure I am taken care of. This is my 2nd Volvo, and this is because of the safety and the customer experience. But, lately when I have been there the customer service is Lacking. No One acknowledges you, even the young lady in the service area, said absolutely nothing to me, just left me standing there until Jarrett came up. Even on the showroom floor, no one wants to be bothered unless you are purchasing. A simple hello, or good morning goes a long way. If I purchase again, it will not be with Volvo. More

by mdmster Verified Customer Verified Customer

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You guys are great Thank you for everything I appreciate everything that you guys have done all three vehicles that I bought from you all.Thank you so much for everything you've done everything that you guys have done all three vehicles that I bought from you all.Thank you so much for everything you've done More

by WRBARKE Verified Customer Verified Customer

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Friendly and efficient! I enjoyed the energy and positivity of everyone there. I would recommend this dealership to friends and family I enjoyed the energy and positivity of everyone there. I would recommend this dealership to friends and family More

by Gahansstrong Verified Customer Verified Customer

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Excellent The entire process was easy and did not feel pressured through out the transaction and questions were answered. pressured through out the transaction and questions were answered. More

by NANCANDERS Verified Customer Verified Customer

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