Rahul Lohan

Tom Terrill is fantastic - kind, knowledgeable, and incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just one, but two test drives, sharing helpful insights about the car’s specifications along the way. The Flemington dealership is a bit of drive for us (and there's another BMW dealership in my town - just 10 minutes away!), but the extra time and effort is completely worth it. Everyone is so friendly and the service is top-notch! More

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When I ordered an M3 Competition XDrive from Flemington BMW, I was told I would receive a $66,600.00 trade-in for my 2023 Audi RS5. I questioned the trade in value they offered, as I was told it would take BMW, I was told I would receive a $66,600.00 trade-in for my 2023 Audi RS5. I questioned the trade in value they offered, as I was told it would take 3+ months for the new car to arrive. I was told to keep the additional mile age low and as long as there were no accidents, I would get the promised amount. When the car arrived on March 25, 2025, they made me wait for about 30 minutes before I was to meet with the Business Manager. I saw her and asked what the holdup was and she told me they were working on the trade value. I mentioned that 4 months I waited, I only added 1,500 mikes and of course did not have an accident. It should have been a no brainer for them to finish the sales process. After 20 or so minutes, the salesman came back and said they could only give me $62,400.00 for the Audi. In my opinion, they knew they wouldn't be giving me the $66,500.00 trade-in from the beginning. When I wrote up purchase agreement, they did write in that if they didn't give me the $66,500.00 which was stated as a part of the agreement, they would refund my $13,500.00 deposit after they sold the car. While I don't think it will take that long for the car to sell, I texted the salesman I was working with if he could encourage the dealership to refund my deposit right away. He replied stating I signed the agreement knowing it would be reappraised and therefore my deposit won't be returned until they sell the car. at the end of the day, a great experience, buying my first BMW was a very disappointing ordeal. More

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