Rafael Rivera

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes forever, but not this time. It was super quick—took less than an hour! The shuttle service was fast, and the rep who took care of me this time was the nicest, most attentive, and patient rep I’ve ever had. I loved my experience this last time! I wish and hope it’s like this all the time. More

by miriampaz1991 Verified Customer Verified Customer

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Worked with me well to come down to a fair deal on a car that is a good value and meets my needs. that is a good value and meets my needs. More

by inscribetranscript Verified Customer Verified Customer

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Great experience, the staff is friendly, knowledgeable and very professional. I will definitely be telling my friends and family and will be back for the purchase of my next vehicle. and very professional. I will definitely be telling my friends and family and will be back for the purchase of my next vehicle. More

by adiel.cuevas25 Verified Customer Verified Customer

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My family and I have been at this dealership for over 20 years! BJ in service and Dave the mechanic are amazing people! years! BJ in service and Dave the mechanic are amazing people! More

by jason@jonesconsultingteam.com Verified Customer Verified Customer

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thank you for a great service experience. Thanks to Uvaldo, BJ, and Cynthia for taking care of me. Thanks to Uvaldo, BJ, and Cynthia for taking care of me. More

by edoer0 Verified Customer Verified Customer

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My family has been with this Nissan dealership for 20 years. Now having BJ and Dave and the rest of the crew is amazing! years. Now having BJ and Dave and the rest of the crew is amazing! More

by jason@jonesconsultingteam.com Verified Customer Verified Customer

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Muy buen servicio, amables, pacientes y profesionales. Muchas gracias por ayudarme a encontrar el carro ideal. Muchas gracias por ayudarme a encontrar el carro ideal. More

by onielmelendez76 Verified Customer Verified Customer

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I had the worst service experience with this team. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. More

by Luis Requena Verified Customer Verified Customer

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GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same code. He made an ultimatum and let me know he will not be refunding me the diagnostics charge because he has to pay his mechanics and only if I let them work on their $1,100 recommendation he would be willing to take off 15%. I explained with everything that has happened I didn't feel comfortable working with his team, to email me his estimate until I figure out what I can do but I felt stuck. He got condescending and told me he was sorry that I didn't understand how things work, so I replied that I was sorry too that he is not doing a good job explaining it. I asked to speak to his manager and he said there was nobody above him, I pressed to speak to somebody else I could have better dialogue with and he said I can google that information. He then hung up on me. Later he emailed me a name and email: Charlie Swenson but won't finish the conversation and never sent me a revised estimate. Your car will need service at one point, this team does not show they have the care and communication and expertise to help you long-term. The dealership's team will give the same energy their leadership does to clients, I wish I would have read all the bad reviews other Nissan clients had with this team and GM to avoid this dealership. I'm at peace that I won't have to work with them anymore and will not be buying Nissan's in the future. More

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John B. Was the best! I will return to purchase future cars from him! Top notch! Was the best! I will return to purchase future cars from him! Top notch! More

by HEYITSCLIO Verified Customer Verified Customer

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