Clean and well-stocked waiting area
Friendly and
responsive staff
Making appointment by phone easy
responsive staff
Making appointment by phone easy
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by deerhunter888
May 05, 2023 -
Sierra Subaru of Monrovia responded
Thank you for taking a minute to share positive feedback on your service visit! It's our pleasure to provide a comfy customer lounge while we work on your Subaru, and we're glad you enjoyed your time with us. Please come see us again some day!
Excellent Customer Service
Highly recommended
Very
Professional Employees
Awesome experience
Clean facility
Very accessible
Fast service
Professional Employees
Awesome experience
Clean facility
Very accessible
Fast service
More
by Christine Dagan
Service Price Transparency
May 01, 2023 -
Sierra Subaru of Monrovia responded
Thanks so much for listing all the benefits of visiting our dealership service department, Christine! We're happy our team meets your needs and ensures your complete satisfaction with our work. Thank you for choosing Sierra Subaru for your automotive needs!
Very nice and professional , customer service is
outstanding. The manager was extremely helpful and courteous. Will definitely come back for service
outstanding. The manager was extremely helpful and courteous. Will definitely come back for service
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by Sallyrosa
Apr 21, 2023 -
Sierra Subaru of Monrovia responded
Thanks so much, Sallyrosa! We're happy our service team provided you with an accommodating and friendly visit to get your Subaru all set for the road. We sincerely appreciate your business and wish you safe travels until we get to work with you again.
Always get great service at Sierra Subaru.
And give Rafael a special thanks I let him know what is needed and gets job in promised time.
And give Rafael a special thanks I let him know what is needed and gets job in promised time.
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by vrobertv2222
Apr 12, 2023 -
Sierra Subaru of Monrovia responded
Thanks for letting us know how much you appreciate Rafael's diligent service! We're glad he listens to your needs and handles your vehicle's services with care and urgency. Please don't hesitate to call when we may assist you again. It's always our pleasure!
I'm so grateful that I have this friendly, high quality
service center to take care of everything I could possibly need for my vehicle. My service advisor, Rafael Ibarra, was so patient and professional i
service center to take care of everything I could possibly need for my vehicle. My service advisor, Rafael Ibarra, was so patient and professional in answering a number of questions I had, and saw to it that I got the service I needed before taking a trip. The work done was excellent and my vehicle was as clean inside and out as when I left it. What a relief it is to have high quality, comprehensive, and personalized care for a fair price. I highly recommend this dealership!
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by skc4xyz
Service Price Transparency
Apr 12, 2023 -
Sierra Subaru of Monrovia responded
Awesome! Thanks so much for the positive feedback on Rafael. We're delighted he made sure you and your vehicle were well taken care of and safely back on the road after a thorough visit. We look forward to making your next appointment just as superb!
Great and fast service by the whole team except they
forgot to mention when the service was done. Rafael I area was quick and friendly with paperwork.
forgot to mention when the service was done. Rafael I area was quick and friendly with paperwork.
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by Nancyswright
Service Price Transparency
Other Employees Tagged:
Catherine Camacho
Apr 04, 2023 -
Sierra Subaru of Monrovia responded
Thank you for the 5-star review, Nancy! We're happy Rafael's attentive assistance made this service visit an overall success. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Subaru!
Great service and friendly team.
The waiting room was very nice and comfortable. Highly recommended for
The waiting room was very nice and comfortable. Highly recommended for
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by Paulinechens
Other Employees Tagged:
Chris Cofield
Apr 04, 2023 -
Sierra Subaru of Monrovia responded
Pauline, thank you for taking a moment to share your positive feedback with us. We're delighted to know how pleased you were with our service team's assistance and with our comfy customer lounge. We hope you'll be back some day for more of the same phenomenal service, but until then, we wish you pleasant travels!
Apr 05, 2023 -
Sierra Subaru of Monrovia responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sierra Subaru of Monrovia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Rafael Ibarra assisted me with my recent Outbackl
maintenance. Everything went well and Rafael kept me updated with the maintenance progress. The rest of the personnel that I dealt with were also h
maintenance. Everything went well and Rafael kept me updated with the maintenance progress. The rest of the personnel that I dealt with were also helpful and accommodating.
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by Mountain Man
Service Price Transparency
Apr 04, 2023 -
Sierra Subaru of Monrovia responded
Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Rafael Ibarra provided me a very good service.
I really appreciate it. All the staff are very nice and friendly. The place was nice and neat. Highly recommended.
I really appreciate it. All the staff are very nice and friendly. The place was nice and neat. Highly recommended.
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by theresa
Service Price Transparency
Mar 17, 2023 -
Sierra Subaru of Monrovia responded
Thank you for your thoughtful review of Rafael and our facilities, Theresa! It is our pleasure to make your service visits convenient and comfy. We graciously look forward to making your next appointment just as superb!
Decent amenities, clean facility.
Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, et
Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, etc.
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by caseyc
Service Price Transparency
Other Employees Tagged:
Jaime Vega
, Catherine Camacho, Chris Cofield
Mar 15, 2023 -
Sierra Subaru of Monrovia responded
Hi, Casey! Thanks so much for your 5-star review of our service team. Nothing means more to us than your total satisfaction, so we value feedback like yours that let's us know where we need to improve. Thank you for choosing Sierra Subaru for your automotive needs!
Mar 16, 2023 -
Sierra Subaru of Monrovia responded
Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
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