Rafael Ibarra | Page 8

This was my second visit to the service department at this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently t this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently to ensure that I had all the info I needed and my car was ready for pickup the same day. She made the experience as painless as possible. While I did not interact directly with the service personnel who worked on my car, they did a great job as well and I appreciated their quick work and how they flagged items that needed to be addressed or that could either be addressed or deferred until the next visit if needed. The prices were reasonable in my experience. I have already recommended to another local Subaru owner that she bring her car to this service center. More

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Rafael is helpful and friendly in welcoming me for the oil change service. Thumbs up to this dude. oil change service. Thumbs up to this dude. More

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Love this location! ! My favorite! Sales and service are always attentive to answer any concerns. ! My favorite! Sales and service are always attentive to answer any concerns. More

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A thoroughly professional experience servicing my 2013 XT Forrester for the last couple of years at this dealership. Rafael Ibarra is kind, caring and knowledgeable. My car has not run and handled this smoot Forrester for the last couple of years at this dealership. Rafael Ibarra is kind, caring and knowledgeable. My car has not run and handled this smoothly since it was brand new! More

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Rafael Ibarra assisted with the maintenance on my Subaru Forester. He was very pleasant and described what was needed. Rafael told me the expected time to complete the job and was done as promised. Will be Forester. He was very pleasant and described what was needed. Rafael told me the expected time to complete the job and was done as promised. Will be coming back for my next maintenance service. More

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Great dealership. Always gives an update on the services needed. Very helpful and each employee goes above and beyond Always gives an update on the services needed. Very helpful and each employee goes above and beyond More

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The service center is clean, organized and comfortable. The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV and ample seating. My car was accepted in for service as soon as I arrived, I didn’t need to wait at all. The check in process was efficient and my car was done in less time that I was initially estimated. Overall it was a five star experience! More

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All the staff at Sierra Subaru has always been helpful and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our fores and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our forester. I highly recommend Sierra Subaru!!!! More

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Rafael has always been amazing. This time, it was the same. Great customer service. Efficient. Friendly. Attentive. Detailed in checking to see if there’s other things my car is lac This time, it was the same. Great customer service. Efficient. Friendly. Attentive. Detailed in checking to see if there’s other things my car is lacking. I am so appreciative at the quality of his customer service. High standard and I’m happy to drive to Monrovia even though it’s out of my way for the way I’m treated. More

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Greeting right as I pulled up Greeted when I walked in Took about a hour to service Clean tv waiting room Snacks too! Took about a hour to service Clean tv waiting room Snacks too! More

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