Rafael Glover

I was told BMW would honor a lower price on tires and installation if I showed them evidence of a lower price. They didn't respond when I sent them one. Also, immediately after my service visit, I ne installation if I showed them evidence of a lower price. They didn't respond when I sent them one. Also, immediately after my service visit, I needed air in the rear tires, which I didn't prior to my visit. More

by henpeck Verified Customer Verified Customer

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The service advisor Carlos is very knowledgeable,helpful and courteous. A star asset to your dealership. and courteous. A star asset to your dealership. More

by EM0825 Verified Customer Verified Customer

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Prompt, courteous service. Rafael was personable, pleasant, communicative and very helpful. Excellent drop off and pick up process. Facility clean and comfortable Rafael was personable, pleasant, communicative and very helpful. Excellent drop off and pick up process. Facility clean and comfortable More

by MARK.GIRARD Verified Customer Verified Customer

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This is my first trip to the dealership. Everyone was so welcoming and eager to help.. Rafael especially he knew I really wanted my car back for the weekend and I think he pushed it throug Everyone was so welcoming and eager to help.. Rafael especially he knew I really wanted my car back for the weekend and I think he pushed it through. Very accommodating an friendly. More

by Wbthomsen52 Verified Customer Verified Customer

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Rafael was very pleasant to work with and professional. I would rate him 10 on a scale of one to 10. Thank you for a pleasant Experience! I would rate him 10 on a scale of one to 10. Thank you for a pleasant Experience! More

by COLSTEELE Verified Customer Verified Customer

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Easy to make an appointment. Fast service. Rafael was super polite and friendly Nice waiting area with refreshments. Fast service. Rafael was super polite and friendly Nice waiting area with refreshments. More

by WHAUPERT Verified Customer Verified Customer

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Excellent and polite service. Very efficient too given volume of customers! Rafael was very helpful and accommodating. Very efficient too given volume of customers! Rafael was very helpful and accommodating. More

by Terry M Verified Customer Verified Customer

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Great service and the dealership is very well managed. Nice experience and will be back Nice experience and will be back More

by Kimpazdur Verified Customer Verified Customer

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Easy check in. Coffee bar lady was very kind and helpful. All members of BMW service were fantastic. Thank you. Coffee bar lady was very kind and helpful. All members of BMW service were fantastic. Thank you. More

by mayomovesflorida Verified Customer Verified Customer

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Rafel was most accommodating with my issue- represented your dealership with concern and professionalism. Left a lasting profile of - if another issue arises to contact the dealership ask ask for his assis your dealership with concern and professionalism. Left a lasting profile of - if another issue arises to contact the dealership ask ask for his assistance. More

by BHPSNAPPER Verified Customer Verified Customer

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