Rafael Alexandri

They are great when you are in person, but unresponsive to calls. I did not receive a response to the text messages I sent for several days. (They prefer text to communicate). I left multiple messages, to to calls. I did not receive a response to the text messages I sent for several days. (They prefer text to communicate). I left multiple messages, to no avail. They also let me know (on the 4th day they had my car) that if they couldn’t find anything wrong with it, I would have to pay for the loaner. I was never told this info, nor was it in the loaner agreement. Thankful to be able to switch service appointments to a different dealership because my car is still under warranty! More

by BusyMom Verified Customer Verified Customer

Report | Print

Great sales team very knowledgeable on the vehicle. Also great financial department will definitely take my son to get hes first vehicle here. Also great financial department will definitely take my son to get hes first vehicle here. More

Report | Print

Excelente servicio gran variedad de carros para escoger y el personal de lo mejor este es el segundo carro que compró en este dealer y la persona que me atendió me ayudó y respondió a todas mis preguntas y el personal de lo mejor este es el segundo carro que compró en este dealer y la persona que me atendió me ayudó y respondió a todas mis preguntas y dudas el también se llevó las 5 estrellas muchas gracias More

Report | Print

I brought my truck from there new and have it serviced there from day one but every 6000 miles I come in to g there from day one but every 6000 miles I come in to get my oil chance the price go up every time. I am a senior citizen I can't keep coming in for oil chance I cannot afford it trying to be loyal customer. More

by bigbangauto Verified Customer Verified Customer

Report | Print

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and treats them like family. I am glad that Classic Chevrolet has a great person like her. More

by Blueman Verified Customer Verified Customer

Report | Print

When I initially discussed the work to be done with the representative, I was quite upset because I felt that I had not been treated fairly previously. However, when I returned to the dealership to pick up representative, I was quite upset because I felt that I had not been treated fairly previously. However, when I returned to the dealership to pick up my vehicle, I was very pleasantly surprised to see that my expectations of quality service and care were met. I feel confident that the service I received was done fairly and in a timely manner. Thank you for taking care of my mechanical needs. More

by jpearltaylor Verified Customer Verified Customer

Report | Print

They always do a a great job. They explain and keep you updated throughout the process They explain and keep you updated throughout the process More

by sbl79 Verified Customer Verified Customer

Report | Print

This Dealership is the best in Houston, took care of me really well and got the perfect truck for me. The staff is great and nice very attentive to what we need and want. Totally would recommend to anyone. really well and got the perfect truck for me. The staff is great and nice very attentive to what we need and want. Totally would recommend to anyone. More

Report | Print

They were efficient and knowledgeable. The entire experience was a great one and the people were very friendly. The entire experience was a great one and the people were very friendly. More

Report | Print

Everything was great, probably the best experience we've had at a dealership. The speed of the process from start to end was really good. had at a dealership. The speed of the process from start to end was really good. More

Report | Print