Raed Alzrigat
Raed Alzrigat at Toyota of Lancaster
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Raed Alzrigat

FLOOR MANAGER

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.9
92 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Arabic Arabic

English English

4.9

92 Reviews

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92 Reviews of Raed Alzrigat

January 21, 2025

Dealership Rating
Employee Rating

Needs better communication with their very valued customers, don’t give an estimated wait time if they aren’t sure, don’t leave their keys on the desk for however long when their vehicle has been don More

by kassandram628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

Jan 21, 2025

Toyota of Lancaster responded

I'm sorry to hear you had an issue with the service advisor communicating with you. Normally upon arrival our service advisors let customers know estimated wait time. I will be sure to speak with our staff and go over our process in order to resolve your issue. Please reach out to (661) 952-2103 if you have any other questions or concerns.

January 16, 2025

Dealership Rating
Employee Rating

Brandon was very cool and understanding of what we were looking for and trying to accommodate us. More

by Desean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. I'm glad Brandon was able to accommodate you. Please let us know if there is anything else we can do for you.

January 13, 2025

Dealership Rating
Employee Rating

I had a wonderful experience buying my new car at the dealership. All the staff were friendly and courteous. Especially enjoyed working with Raed who was professional and highly knowledgeable. More

by BASEL34683
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Toyota of Lancaster responded

We thank you for choosing Lancaster Toyota! We know you have many choices and we love giving our customers an exceptional experience. Thank you once again for choosing us and Congratulations on your vehicle.

January 12, 2025

Dealership Rating
Employee Rating

Had the most wonderful experience dealing with Fernando at the Toyota Lancaster dealership he was very helpful along with Ray at the end of the sale and even the finance guy nothing but wonderful people 10 More

by Preciousruby60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay, Fernando Leon

Jan 13, 2025

Toyota of Lancaster responded

Thank you for choosing our dealership to make your vehicle purchase. We can't say how happy we are to hear that we exceeded your expectations. We are lucky to have such a great team that cares so much for our customers. Thank you once again for choosing Lancaster Toyota and Congratulations on your new car!

January 10, 2025

Dealership Rating
Employee Rating

Excellent service thank you for being there for my family and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all More

by joshuahodges1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Toyota of Lancaster responded

Thank you so much for the 5 star review! I'm proud to hear that our team exceeded your expectations. We are lucky to have a staff that cares so much about our customers. Happy New Year and thanks once again for the review.

January 04, 2025

Dealership Rating
Employee Rating

Very good service everyone is super nice and accommodating and Tanya helped me out with such great service More

by SONYADRAPER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonny Asaad , Marco, Tanya

Jan 06, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

January 03, 2025

Dealership Rating
Employee Rating

Very helpful and well organized, Fernando helped me a lot and got me one of my dream cars at a reasonable price! More

by luisavreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Leon, Jamie Gawellek

Jan 03, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

December 13, 2024

Dealership Rating
Employee Rating

Amazing experience I had, Fernando was very helpful and kind. I definitely recommend this place ! More

by berenicedelgado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez, Fernando Leon

Dec 13, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

December 10, 2024

Dealership Rating
Employee Rating

Every time I have gone here it’s a minimum of a 2 hour wait. Even for simple oil change. I live an hour away so I must sit and wait and no one removed the homeless man yelling expletives at the tv. Luckil More

by jesslafleur86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Toyota of Lancaster responded

We're sorry to hear that you had an uncomfortable experience with us. We understand the importance of providing a pleasant and comfortable atmosphere for our guests, and we apologize for falling short in this area. Thank you for your valuable feedback, it will help us make changes for the better.

November 30, 2024

Dealership Rating
Employee Rating

Thank you Marco for helping me choose a car. So helpful and nice. Happy with my purchase. 🙂 More

by andrea.m061990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia

Dec 02, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

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