Rachelle Long
Rachelle Long at Gosch Ford Temecula
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Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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5.0
571 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

30 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

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5.0

571 Reviews

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571 Reviews of Rachelle Long

December 31, 2024

Dealership Rating
Employee Rating

Samantha is absolutely amazing! In a day and age where in person, kind, caring and helpful customer service seems to be dying Samantha was a breath of fresh air. She was attentive, More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brian, and we look forward to working with you again. Jason Noble General Manager

December 12, 2024

Dealership Rating
Employee Rating

I have been going to Gosch Ford Temecula since 2014. All of the employees are very helpful, and very nice. Gosch Ford Temecula is a excellent place to buy a vehicle and get service too !! Thank You !! More

by T-PONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Nina Arredondo

Dec 12, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

December 06, 2024

Dealership Rating
Employee Rating

Gosch Ford Temecula is an amazing dealership. We’ve built a relationship over the years so I can confidently recommend the dealership as a whole. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2024

Gosch Ford Temecula responded

Thanks, Ray, for your feedback on your recent visit to Gosch Ford Temecula. It's great to hear that we were able to assist you and that you had such a positive experience. Jason Noble General Manager

November 30, 2024

Dealership Rating
Employee Rating

The team here was so helpful with my car! Victor especially was super helpful getting my problems diagnosed and fixed! It was always a pleasure coming in and talking with them as my repair ha More

by Kelly M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, Kelly, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

November 22, 2024

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Employee Rating

Ken Olson did an amazing job getting my car a new tire the same day. I haven’t received service this excellent anywhere else. Thank you Gosch! More

by Acsudol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

November 21, 2024

Dealership Rating
Employee Rating

We have had excellent service at Gosh Ford since about 2013 with Rachelle Long and Cameron Foster looking after our Ford Edge. Service has been complete and on time with much appreciated car washes and co More

by 2 Long Admiror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Nov 21, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron and Rachelle were able to help, and we hope to see you again! Jason Noble General Manager

November 12, 2024

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Employee Rating

Samantha is very helpful in explaining the services to be done. Always a great experience. :) More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 02, 2024

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Employee Rating

Trusted dealership for my 1999 Mercury Grand Marquis, will continue to get service here. Thank you. More

by emailsneverending+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 05, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 16, 2024

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Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donte

Oct 17, 2024

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business, Austin, and hope to see you again soon! Jason Noble General Manager

October 16, 2024

Dealership Rating
Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Raymond Quintero , Donte

Oct 18, 2024

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

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