Rachelle Long
Rachelle Long at Gosch Ford Temecula
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Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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5.0
559 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

30 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

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5.0

559 Reviews

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559 Reviews of Rachelle Long

June 24, 2024

Dealership Rating
Employee Rating

The service manager Rachel was very kind and helpful during my service visit. thank you gosch for temecula. More

by Karen collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Karen, and we look forward to working with you again. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

I only have positive comments for this dealership, they say what they are going to do and they what they say. I will continue to only do my vehicle service with them More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 24, 2024

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so helpful! . Made it very easy and painless. Best experience at a dealership ever! Thank you Gosch ford More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 24, 2024

Dealership Rating
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Great experience, friendly environment, and Rachelle is very helpful. Thank you Gosch Ford Temecula. I'll be back. More

by Kak8885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 24, 2024

Dealership Rating
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Amazing dealership I had a great experience here between the thoughtful employees and the snack and drinks while I wait for my vehicle's repairs. More

by escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Jun 25, 2024

Gosch Ford Temecula responded

It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

May 17, 2024

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Had an excellent experience with Gosch Ford Temecula. Had the oil changed on our Edge More

by gjtrans77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 16, 2024

Dealership Rating
Employee Rating

came to gosch with an issue with my f150 when no one could not figure out the problem after talking to rachael, the issue that i nor no one can figure out the problem,,, Rachael the service manager was More

by salazarernesto44
Recommend Dealer
Yes

Other Employees Tagged: Viktor Mazurenko

May 17, 2024

Gosch Ford Temecula responded

We are very happy to hear that Rachelle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 16, 2024

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Employee Rating

Brought out fusion in for a check engine light and a concern with the brakes, Rachelle in service came out and was super helpful with my whole service experience! We have not had anymore issues with our More

by Chrisdesalvo34
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

May 17, 2024

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Rachelle here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 16, 2024

Dealership Rating
Employee Rating

Raymond was friendly and courteous. Got my repairs done quickly. Will definitely be back for all my service needs. More

by bert_mg205
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

May 17, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Raymond met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 15, 2024

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Employee Rating

Great experience, Samantha Masuguchi was very informative and friendly and kept me updated on what was going on with my vehicle throughout the whole process. Will continue to come back for all my service nee More

by Pricemark634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Kayla Price

Apr 16, 2024

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jason Noble General Manager

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