Rachel Ruiz
Rachel Ruiz at Big Star Cadillac

Rachel Ruiz

Greeter

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
13 Reviews
5.0

13 Reviews

Write a Review

13 Reviews of Rachel Ruiz

April 14, 2025

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Employee Rating

Very friendly dealership greeted me as soon as I walked the door, large selections of vehicles to choose from new and used More

by aontiver1
Sales Price Transparency
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Recommend Dealer
Yes
Apr 15, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 30, 2025

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Hands down the best experience! Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. Hi More

by teresajo24
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland, Joel Olivares , The young lady who helped with demo of the truck!!

Mar 31, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 18, 2025

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Excellent customer service and fast turnaround! Bobby has always been great! Love Big Star Cadillac! More

by loriwhistler8488
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 17, 2025

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Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi More

by Esingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 03, 2025

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I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom More

by NTONY9679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 31, 2025

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The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More

by KAREN.OCHOA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares , zzPhillip zzConnor, Deyme

Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 30, 2025

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Cristian provided top notch service. Smooth buying process and took care of all my needs More

by JASONMINIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 28, 2025

Dealership Rating
Employee Rating

Awesome! I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience t More

by jwigg48@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Charles Jackson

Jan 28, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 15, 2025

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Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 12, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

1

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