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9 Reviews of Rachel Ruiz
February 03, 2025
I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recommend this dealership when searching for a vehicle to purchase. More
by NTONY9679
Verified CustomerOther Employees Tagged: Lisa Velasco, Denise Beyner-Stanley, Casie Shores, Lee Velazquez
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
by KAREN.OCHOA
Other Employees Tagged: Phillip Connor, Joel Olivares , Deyme
January 30, 2025
Cristian provided top notch service. Smooth buying process and took care of all my needs Smooth buying process and took care of all my needs More
by JASONMINIEL
Other Employees Tagged: Denise Beyner-Stanley, Cristian Mascorro, Joel Olivares
January 28, 2025
Awesome! I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience t I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience the best. He was helpful, knowledgeable, and understanding of what I wanted. From the beginning to the end he was so patient. I appreciate all of his help. From the test drive to pricing he was on it. Thank you so much! More
by jwigg48@yahoo.com
Other Employees Tagged: Angela Davis, Charles Jackson
January 15, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Other Employees Tagged: Kelly Wilson, Wiem Head, Kevin Sonnier, David Bukrinsky, Joel Olivares
January 12, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Other Employees Tagged: Kelly Wilson, Wiem Head, Kevin Sonnier, David Bukrinsky, Joel Olivares
January 09, 2025
No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More
by CARLOS_RAED
Other Employees Tagged: Angela Davis, Mark Parsons
January 06, 2025
Wiem was very professional and very helpful in making this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would hi this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would highly recommend her to a friend or colleague. More
by DRWAHEED
Other Employees Tagged: Angela Davis, Kelly Wilson, Denise Beyner-Stanley, Wiem Head
January 03, 2025
Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experience with purchasing a new vehicle. Mr. Jackson was very knowledgeable of his product, very attentive of our needs, and on top of making our car experience a smooth transaction. He kept us informed of every step of the process. I will recommend to my anyone, plus my family and friends if their in the market to purchase a new Cadillac please visit Big Star in Friendswood, TX near Baybrook Mall. Look for Mr. Jackson. Thank you so much Mr. Jackson. We love our Cadillac LYRIQ Luxury 3. More
by jwigg48@yahoo.com
Other Employees Tagged: Angela Davis, Charles Jackson
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