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Rachael Mergott
Rachael Mergott at Crest Volvo Cars
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Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
96 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

4.8

96 Reviews

Write a Review

96 Reviews of Rachael Mergott

January 02, 2025

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Employee Rating

Very helpful, friendly and professional work at Crest Volvo would definitely recommend them for your next vehicle More

by mikelock15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Warner

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December 25, 2024

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Employee Rating

Great car buying experience! ! Greg Bryan was outstanding to work with. He was very knowledgeable and friendly. The process was easy and quick. I will be back when we need anoth More

by cliffotts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera, Greg Bryan

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Dec 26, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We’re thrilled to hear you had a great car-buying experience and that Greg provided knowledgeable and friendly service. Making the process easy and quick is always our goal, and we’re delighted we could deliver that for you. We look forward to welcoming you back when you’re ready for your next vehicle. Thank you for choosing us!

August 28, 2024

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Employee Rating

Ricardo was awesome. I've never been more satisfied with the level of service that I received. A plus rating, he went above and beyond my expectations. More

by Happy Customer
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas

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Aug 29, 2024

Crest Volvo Cars responded

Thank you for your positive review! We're thrilled to hear that Ricardo provided you with exceptional service. His dedication to going above and beyond is a testament to our team's commitment to customer satisfaction. We appreciate your kind words.

August 27, 2024

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Employee Rating

Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

by Ibragim Ganeyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Rico Andani, Pete Shellworth, Lyn Ford, Ally Gallagher, Jason Pickering, Bryan Bingham, Billy Delgado

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Aug 29, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re delighted to hear that you had an outstanding experience with our finance department. Rachel and Billy will be thrilled to know that their professionalism and assistance made a positive impression. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

August 14, 2024

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Employee Rating

We worked with Rico and he was amazing. He is so knowledgeable about the vehicles . He is a great asset to the dealership. We had a great experience with Crest Volvo. More

by stephanieojones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani

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Aug 15, 2024

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled to hear that Rico provided you with exceptional service and showcased his extensive knowledge about the vehicles. It's great to know that your experience was positive and that Rico made a significant impact. We appreciate your kind words and look forward to assisting you again in the future!

July 25, 2024

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Employee Rating

Tyler, Chad and Rachael are great to work with. Very professional and courteous, treated me very nice. Really. More

by duelchavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna

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Jul 30, 2024

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that Tyler, Chad, and Rachael provided you with such a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

July 25, 2024

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Employee Rating

Michelle was super attentive ! Quality service and great cars ! I recommended Crest Volvo for everyone More

by sabuchmann08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke , Michelle Holmes

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Jul 30, 2024

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear that Michelle provided attentive service and that you're pleased with both our cars and service. We appreciate your recommendation and look forward to serving you again at Crest Volvo Cars!

July 24, 2024

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Employee Rating

I always have a very good experience at Crest Volvo. Everyone is friendly and welcoming. They take good care of us. More

by kbonomo2528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Koffi Niamke, Tim Warner , Skye Warner

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Jul 30, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience at Crest Volvo. Our team is dedicated to providing friendly and welcoming service, and we're glad to know that we're taking good care of you. We look forward to serving you again!

July 19, 2024

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Employee Rating

Andrew was very helpful in the purchse process. All my questions were answered with absolute accuracy. More

by samiksha5114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Royalty

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July 14, 2024

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Employee Rating

Greg was super easy to work with and he made the process to get into a new car so seamless and hassle free. I am so glad I ended up doing business with Crest Volvo! More

by Rachel H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

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