Quinton Mcallister

Most people dread car buying because it takes a bit of time to secure the car, finance, and learn the details of the car. Sales is a trying field. Charlie saved my day today. He explained the technology time to secure the car, finance, and learn the details of the car. Sales is a trying field. Charlie saved my day today. He explained the technology of the car slowly and with the patience of a valued professional. He insured my confidence in learning the details of new technology. From being confused I walked out excited about my purchase and give my recommendation to those who fear the pitfalls of learning new technology.. Thank you Charlie for saving the day! More

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I would not even give 1 star. Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went to purchase so he advised me to ask for Q. I told Q when we sat down my expectation and I didn't want to haggle and be there for hours asking me for extended warranty, etc. He assured me that is why we are having this talk now so when I go to finance, he knows my expectation. Q offered to show us the VIP package cost which included treatment of seats, tire nitrogen & something with hand rales. It was $2500 & I told him to take it off. We get into the finance room with Brad & everything we told Q we didn’t want to happen, happened!! Offered extended warranty and pushed options over and over for an extra "buck" or $5 day. When asked the final amount financed, the $2500 was added back in! Totally unethical!! Brad started to say the car already had the VIP added, so I’d have to buy it or order another car without it! Total lies!!!!! You don’t ask if you want the VIP for $2500, then say the car has it & add it to the loan! Oh and ignore that stupid fake Styrofoam cup with fake coffee spilling out of it behind each finance manages monitor. Brad said let me go to my manager & he is going to meet me halfway!! Halfway on something I didn’t ask for! I was told not to go to this dealership which owns most of them in Wesley Chapel, now I know why! One last final note, Q told me he would show me the entire call before I pull out of the lot. He didn't! He never offered water or anything. I hope Lithia motors can find better management. What a disgrace to Wesley Chapel. I'm said to think how many other people are getting scammed. More

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I have never felt as comfortable, confident, and well taken care of at a car dealership as I have from everyone at Mazda of Wesley Chapel from the moment I walked in until I walked out as a new car owner taken care of at a car dealership as I have from everyone at Mazda of Wesley Chapel from the moment I walked in until I walked out as a new car owner. Thank you AGAIN for another wonderful car buying experience! More

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The dealership was great. Everyone was so helpful and answered all my questions. They made the purchase experience easy!! Thanks Q and Charlie!! Everyone was so helpful and answered all my questions. They made the purchase experience easy!! Thanks Q and Charlie!! More

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Love my CX5 and Charlie is a gem! Awesome experience with Charlie and the dealership! Awesome experience with Charlie and the dealership! More

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