Prinz Villar

I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires. car in on Monday for 4 new tires. More

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My 2nd time buying a car from Weiss Toyota and both times were 5-star experiences. Due to unforeseen circumstances, I suddenly found myself needing a new car. All dealerships were struggling with having n were 5-star experiences. Due to unforeseen circumstances, I suddenly found myself needing a new car. All dealerships were struggling with having new cars on their lots due to the computer chip shortage. However, there was a decent amount of pre-owned cars to choose from on the Weiss Toyota lot if I wasn't overly picky about the color which I wasn’t. Harry N. was able to assist me in finding a pre-owned vehicle that would meet my high expectations. Harry was very professional and exceedingly polite. He took his time to answer all of my questions and I never once felt pressured or rushed. All in all, he made the entire process go very smoothly and I'm happy with my purchase feeling I got a good car at a good rate. Harry also went out of his way to contact me multiple times after the sale to check on how I was doing and was able to answer all the follow-up questions I had regarding some features on the car I was not familiar with. I also would like to give a HUGE shout-out to the folks in the Service Department who helped me maintain my original 2011 Corolla in top mechanical shape over the years. In particular, Prinz who treated my car as though it was his own, Prinz always advised me of rebates, coupons, recalls, and multiple other ways he could in order to help save me money. Any mechanical work I had done at Weiss Toyota was always done right the first time and I feel was done at a fair price, Thanks primarily to the courtesy & professionalism of both Harry & Prinz, I highly recommend Weiss Toyota to anyone in the market for a great car purchasing experience. I know I will most likely always be a future repeat customer. Mike W. More

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Weiss always gives us excellent service. We were so pleased with Prinz who helped us getting some things done on our car. He was awesome, so friendly, helpful and solved some tech proble We were so pleased with Prinz who helped us getting some things done on our car. He was awesome, so friendly, helpful and solved some tech problems we were having. Everyone is always so helpful and nice. We have always received the best service prompt, efficient and professional. Weiss is a great dealership. More

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Great Response On Good Friday morning our 2016 Toyota Highlander would not start. The “power steering system” icon came on so I referred to the owner’s manual which On Good Friday morning our 2016 Toyota Highlander would not start. The “power steering system” icon came on so I referred to the owner’s manual which stated to contact the Toyota Dealer immediately for service. I contacted Weiss Toyota and talked to Courtney in the service department. She managed to fit me in at 4:00 pm for service. So, I contacted AAA to have my Highlander taken to Weiss Toyota. AAA was very prompt. The battery was completely dead by now. AAA managed to jump start it. However, this time the “check engine” icon came on. I had AAA take my Highlander to Weiss Toyota. I contacted Weiss Toyota Service and talked to Prinz, Service Advisor about the problems. He said they would perform a diagnostic test to identify the problem. However, because of the Good Friday - Easter weekend, they were really swamped with vehicles that needed service. He said they would get my Highlander looked at Saturday. On Saturday morning, Prinz contacted me and said the battery was dead and they could not run a diagnostic test. I had them replace the battery which Prinz gave me a discount on. Prinz called me back Saturday morning and said every thing checked out after letting the vehicle run for a while. Prinz offered to have the Highlander delivered to my residence even though they were short on help. I said I would make arrangements to have my daughter pick up my Highlander and deliver it to our residence. By Saturday afternoon, we had our Highlander back. Thanks to Prinz who went out of his way to make sure our Toyota Highlander problem was resolved. More

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brakes my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help h my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help her out on the repair but she should not drive the car and they could fix it for $600, she came to me and I replace her brake pads for $50 ,they could have put the pads on and had a very satisfied customer that would have recommended them, but they tried to RIP her off and she will be telling everyone she knows to never buy from them More

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Exceptional Service!!! Your service department exceeded our expectations! Our service adviser, Prinz was exceptionally helpful in getting the work we needed done! The custom Your service department exceeded our expectations! Our service adviser, Prinz was exceptionally helpful in getting the work we needed done! The customer service that was provided to us was excellent and my wife and appreciated every aspect of our experience! More

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Excellent Service Weiss Toyota has excellent service--super friendly and quick! I go for every car service and have been helped by different people each time, and they Weiss Toyota has excellent service--super friendly and quick! I go for every car service and have been helped by different people each time, and they have all been great. Very happy with their service and strongly recommend Weiss to others. More

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Service Department Visit It was easy to schedule my appointment and the service was quick, done when promised and well done. Prinz Villar checked me in quickly. The car was re It was easy to schedule my appointment and the service was quick, done when promised and well done. Prinz Villar checked me in quickly. The car was returned clean. More

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State Inspection and other services I always appreciate the advice that is given about my cars service needs. It is a big part in keeping me going with minimal problems. I always appreciate the advice that is given about my cars service needs. It is a big part in keeping me going with minimal problems. More

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Good service Service advisor Prinz Villar accomplished what I wanted to get done, in a reasonable time frame. I also appreciate the offer and completion of washin Service advisor Prinz Villar accomplished what I wanted to get done, in a reasonable time frame. I also appreciate the offer and completion of washing my car. More

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