Matt Newbold
Matt Newbold at Victory Toyota of St. Louis

Matt Newbold

Service Manager

Victory Toyota of St. Louis

11771 Tesson Ferry Rd
Saint Louis, MO 63128

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4.6
53 Reviews

Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business

4.6

53 Reviews

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53 Reviews of Matt Newbold

August 19, 2026

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Employee Rating

Honest and reliable. I brought in the truck as scheduled and they got my truck ready as anticipated that day. More

by tcnbar98
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry

Aug 19, 2026

Victory Toyota of St. Louis responded

Knowing that you found our service honest and reliable means a lot to our service department. Our team is pleased we could have your Toyota Tundra ready when you expected. Myles Horn General Manager myles.horn@victorytoyota.com

May 05, 2026

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I like this dealer They taking care for my car since 2022. Very nice and friendly staff More

by Eko-t1
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry

May 05, 2026

Victory Toyota of St. Louis responded

It’s great to hear our friendly team has been looking after your Toyota Highlander since 2022. Thank you for trusting us over the years. We look forward to caring for your vehicle again soon. Myles Horn General Manager myles.horn@victorytoyota.com

May 02, 2026

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Management is helpful and knowledgeable. Keep you informed. Workers are conscientious and provide excellent service More

by RITARMS
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Recommend Dealer
Yes
May 02, 2026

Victory Toyota of St. Louis responded

We appreciate you noting Matt and our team’s helpful and knowledgeable approach during your Toyota Prius service. It’s great to hear our communication and attention to detail met your expectations. We look forward to assisting you again. Myles Horn General Manager myles.horn@victorytoyota.com

March 29, 2026

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Service department at Victory Toyota is wonderful. We are very satisfied with buying our Toyota from these folks! More

by david@overflowtoday.org
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry

Mar 29, 2026

Victory Toyota of St. Louis responded

Your praise for our service department and your 4Runner brightens our day. Matt and the team enjoyed guiding you through purchasing your Toyota and keeping your 4Runner in top shape. Let us know if we can help again. Myles Horn General Manager myles.horn@victorytoyota.com

March 23, 2026

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I bought a brand new 2026 Toyota Camry with no miles had it for one month started hearing rattling noise. Took it back they say they found the problem supposedly removing the top headliner. It’s been 2 week More

by valisa_fort1969
Sales Price Transparency
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Recommend Dealer
No
Mar 27, 2026

Victory Toyota of St. Louis responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Myles Horn General Manager myles.horn@victorytoyota.com

March 01, 2026

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Very thorough and wait time was not long at all. Explain everything that they did More

by nscan11
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Recommend Dealer
Yes

February 23, 2026

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Had trouble getting service set up, had to contact my salesman to get it set up More

by martinsmeadow
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Recommend Dealer
Yes

February 22, 2026

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Software upgrade was done quickly. Waiting area was comfortable and I could either read or watch tv More

by EILEENBERLIN
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Recommend Dealer
Yes

Other Employees Tagged: Prinz Villar, Dennis Perry

February 11, 2026

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The service was done on time as promised. I was in a comfortable area to wait More

by barbaraschwartz0
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Recommend Dealer
Yes

February 06, 2026

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The waiting room if you stay until the service is complete has snacks and very comfortable. More

by SANDI.BIRK
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Recommend Dealer
Yes
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