Pieer Malaty

I expected sales people to be professional, Valeria ok , we had better at Honda , toyota we had better at Honda , toyota More

by FRANBAU4 Verified Customer Verified Customer

Print

Working with Natalia on getting that truck was simply easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, ev easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, even took my old pick up as trade in and gave me extra couple days on transferring all my stuff out of it. she even bought my daughter snacks. while we waited on paperwork was one of the best experiences I’ve ever had More

by Wayne Sahinbas Verified Customer Verified Customer

Print

Title: Deceptive Electronic Signing Tactics & Immediate EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like DCAP, to stay far away from Nissan of Tustin. This dealership engaged in predatory financing practices and delivered a dangerously defective vehicle.I arrived at the lot with an explicit pre-approval letter from my own credit union. The finance department aggressively refused to honor my outside funding and forced me into their own indirect lending network with Arrowhead Credit Union. During the electronic signing process, they utilized specialized "half-screens" to actively obscure, hide, and manipulate the transaction numbers and back-end add-on costs. They refused to provide physical paperwork for me to review and instead forced me to leave with a flash drive.Worse, only 57 miles after driving off the lot, the used 2023 Nissan Ariya suffered a catastrophic electrical failure. The dashboard began flashing "Service EV System" and "EV System Off" warning codes, rendering the vehicle entirely unsafe and non-functional.The transaction is currently un-funded. Arrowhead Credit Union, the Driving Clean Assistance Program (DCAP), and Nissan Corporate have all been formally notified of the dispute. Management is actively stonewalling and refusing to voluntarily unwind this transaction or return my 2013 Toyota Highlander trade-in.A formal enforcement case has been opened with the California DMV Investigations Division (DMV Case Reference: 202509-31054004), alongside active complaints with the CFPB and Nissan Corporate (Case #57100687). I will fight this transaction until it is completely rescinded. Do not trust their electronic signing process. AS FOR A PRINT OUT BEFORE YOU LEAVE DON'T ACCEPT THE FLASH DRIVE More

Print

Do not buy from this location! I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office an I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office and spoken to manager PIER (thats what he said his name was) many times and they always say the same thing that they completed it yet they dmv tells us they have not. Went back to request new temporary plates since the ones we have expired per the DMV and they refused More

Print