Jeff Coward
Jeff Coward at Nissan of Tustin

Jeff Coward

Service Advisor

Nissan of Tustin

30 Auto Center Dr
Tustin, CA 92782

Contact Me
4.6
77 Reviews
4.6

77 Reviews

Write a Review

77 Reviews of Jeff Coward

November 10, 2026

Dealership Rating
Employee Rating

I expected sales people to be professional, Valeria ok , we had better at Honda , toyota More

by FRANBAU4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

November 10, 2026

Dealership Rating
Employee Rating

I believe that they need more employees when I went on Saturday to help customers but Jesse went beyond expectations…. More

by SHAQALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gomez

October 31, 2026

Dealership Rating
Employee Rating

Terrible service experience. After leaving the dealership, I noticed they had put the wrong oil in my vehicle, and the service sticker not only had the wrong type but it showe More

by ELIASG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Gomez , Jose

Nov 01, 2026

Nissan of Tustin responded

I sincerely apologize for the multiple issues you faced during your visits. This is not the level of service we strive to provide. Your feedback is invaluable, and I will address your concerns with our team to ensure improvements. Thank you for bringing this to my attention, and I hope to regain your trust.

October 30, 2026

Dealership Rating
Employee Rating

I came in for a oil and filter change. Jeff was my C/S rep. As always, he took excellent care of me and the whole process was effortless. i appreciate his attention to detail and his at More

by ELECTPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Nissan of Tustin responded

Thank you for your kind words! We're thrilled to hear that Jeff provided you with excellent service during your oil and filter change. We strive to make every visit effortless and appreciate your recognition of our team's attention to detail. We look forward to serving you again!

October 26, 2026

Dealership Rating
Employee Rating

Excellent service department----Jeff is very helpful and tells you exactly what you need or don't need. He is the one to see when requiring service. More

by CYBERSTATEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Nissan of Tustin responded

Thank you for your fantastic review! We're thrilled to hear that Jeff provided you with excellent service and clear guidance. Our team is dedicated to helping our customers, and we appreciate your recognition of Jeff's efforts. We look forward to serving you again!

October 24, 2026

Dealership Rating
Employee Rating

hi dear i owen a nissan car for 5 years and i go to nissan in Tustin. unfortunatley i was disapointed because i the people work in service department do not honer their promise and coupon . plus More

by ahwabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2026

Nissan of Tustin responded

Dear Mark, I’m truly sorry to hear about your experience at our service department. We strive to provide excellent service and respect to all our customers. Please reach out to me directly so we can address your concerns and make things right. Thank you for your feedback.

October 20, 2026

Dealership Rating
Employee Rating

I arrived at my appointed time. Service Dept checked me in quickly. Car was ready when promised. Paying was easy. Jeff is awesome! More

by MURRAYGIRL46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Nissan of Tustin responded

Thank you for your fantastic review! We're thrilled to hear that your experience was smooth and that Jeff made a positive impact. We appreciate your business and look forward to serving you again in the future!

September 21, 2026

Dealership Rating
Employee Rating

Great service from start to finish! The staff was friendly, professional, and made the whole process easy. My car was serviced quickly and everything was explained clearly. I’m very hap More

by WENDY Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Nissan of Tustin responded

Thank you so much for your fantastic review! We're thrilled our friendly team made your experience seamless and enjoyable. Your recommendation means the world to us! Looking forward to serving you again! ������

September 13, 2026

Dealership Rating
Employee Rating

The entire staff was courteous and attentive. I was able to get my car back in a timely manner. More

by DRKLENSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gomez , Onofre Olivas

Sep 19, 2026

Nissan of Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2026

Dealership Rating
Employee Rating

Service Dept. is horrible. Do not seem like the care to find or fix issues with a brand new Pathfinder Platinum I bought More

by DAWEEZL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pola Malty , Jorge

Sep 19, 2026

Nissan of Tustin responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 669-8282 when you have a chance. Thank you, and we look forward to hearing from you.

1
...

Dealership Inventory (327 Vehicles)

new 2027 Nissan Rogue car, priced at $33,210
2027 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $22,433
2022 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2024 Kia Seltos car, priced at $25,117
2024 Kia Seltos
used
Steel Gray exterior
CVT
All-wheel Drive
used 2019 Chevrolet Traverse car, priced at $20,017
2019 Chevrolet Traverse
used
Havana Brown Metallic exterior
Automatic
All-wheel Drive
new 2027 Nissan Sentra car, priced at $25,545
2027 Nissan Sentra
new
Fresh Powder exterior
CVT
Front-wheel Drive
new 2027 Nissan Sentra car, priced at $28,515
2027 Nissan Sentra
new
Aspen White Tricoat/Super Black exterior
CVT
Front-wheel Drive