Jeff Coward
Jeff Coward at Nissan of Tustin

Jeff Coward

Service Advisor

Nissan of Tustin

30 Auto Center Dr
Tustin, CA 92782

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Jeff Coward

June 12, 2026

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Employee Rating

I recently brought my vehicle in for repairs, and I had a great experience from start to finish. The service team was professional, friendly, and kept me informed throughout the entire process. Jeff explaine More

by WENDY Lopez
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2026

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All the service providers including Onofre and Edward Gutierrez are awesome...professional and friendly...detailed and are upfront with service needed and pricing More

by INTERIORSBYDC
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Recommend Dealer
Yes
Jun 08, 2026

Nissan of Tustin responded

Thank you so much for your kind words, and for recognizing our team members Onofre and Edward Gutierrez! We pride ourselves on being professional, friendly, and transparent with our services and pricing. It's always a pleasure to have you as a customer!

May 30, 2026

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The parts and service staff were very helpful and knowledgeable while our car was in for service.. keep up the good work! More

by RICHMONDROBERT419
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Recommend Dealer
Yes
Jun 01, 2026

Nissan of Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

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Please do the bare minimum and confirm email addresses. I’m really tired of getting crap from you. More

by MICKEYW0
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Recommend Dealer
No
Jun 01, 2026

Nissan of Tustin responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (714) 669-8282 so we can make your experience a positive one.

May 30, 2026

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Excellent service and reasonable prices. Been coming here for over 20 years, third Nissan now. More

by MATTHEWLERNER714
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Recommend Dealer
Yes
Jun 01, 2026

Nissan of Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 20, 2026

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The service was great and Jesse helped me out as much as possible thank you for helping me out with my car More

by MIKE3VIL
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Recommend Dealer
Yes
May 24, 2026

Nissan of Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Tustin. Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2026

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I brought my 2006 Nissan Xterra in for catalytic converter replacement ahead of a required California smog inspection. Jeff in the service department made sure the parts were in stock and that the w More

by RB
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Recommend Dealer
Yes
May 23, 2026

Nissan of Tustin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2026

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Was greeted promptly. Jeff was efficient and informative about the repairs to my vehicle. He was courteous and clearly explained everything. More

by MCKYSMOM98
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Recommend Dealer
Yes
May 26, 2026

Nissan of Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Tustin. Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2026

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Jeff is an absolute excellent person. He is very knowledgeable, friendly, and his customer service skills is phenomenal. Satisfaction Guaranteed. More

by VERYSECRATIVE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Onofre Olivas, Jesse Gomez

May 26, 2026

Nissan of Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Tustin. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2026

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Employee Rating

Jeff Coward is a great service writer. He's always been good to me. I couldn't trust my car to anywhere More

by MISSG131
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2026

Nissan of Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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