Pia Vang | Page 2

We had already researched the vehicle we wanted and found what we were looking for at several dealerships in the metro. The first two places we visited to try the car were awful. We liked the car but not t what we were looking for at several dealerships in the metro. The first two places we visited to try the car were awful. We liked the car but not the dealership and felt if we purchased the car we would have many problems with them should the car start acting up. One was aggressive and manipulative and the other was unprofessional and honestly, idiotic. We wanted that car but my husband said, “I don’t want to feed them.” So when we arrived at WB Subaru (unannounced-we did not make an appointment) we had very low expectations and if this place was as bad as the rest we were going to just buy the car online and not have to deal with improper ignorant sales staff. But from the moment we arrived we were treated extraordinarily well. From the sales manager (Pia Vang) to our salesman (Scott Andrews) to our finance (Peter Yang), our experience at WB Subaru was unparalleled. They were friendly, knowledgable and really took the time to answer our questions. The whole staff was genuinely engaging and made the usually stressful transaction of buying a car actually quite enjoyable. It was a smooth streamlined experience. You could tell these guys knew what they were doing and didn't hate their jobs. The pricing was both fair and clear and we never felt pushed to purchase anything extra although the opportunity to do so was offered but not aggressively so. They were able to take NO for an answer and not keep pushing. Given the fact that we had showed up unannounced the car we chose was still very clean even though they had no notice we would be arriving to test drive that particular car. They keep their inventory looking smart! We feel confident that should any problems arise in the future with our purchase (we don't foresee any but you never know) that the staff at WB Subaru will keep their word and make it right. I will point any friends/family to WB Subaru in the future. More

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I am treated like family by the White Bear Acura team ! My cars are well taken care of and my confidence in every one I come in contact there has never wavered. I have the utmost respect for all of them. My cars are well taken care of and my confidence in every one I come in contact there has never wavered. I have the utmost respect for all of them. I will continue to buy and service my cars through White Bear Acura. More

by CAROL Verified Customer Verified Customer

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Great Experience Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. I have been a loyal customer for over 10 years. More

by Louise45 Verified Customer Verified Customer

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Been going here for 14 years. Always a great experience. I have worked with Tim Pope on 5 car purchases and received nothing but the best professional service I have worked with Tim Pope on 5 car purchases and received nothing but the best professional service More

by GPAULB Verified Customer Verified Customer

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Friendly service crew. Great work. I only trust Acura dealership to work on my vehicle. Always quality service, clean, timely and courteous. It's nice to be remembered to. Much appre I only trust Acura dealership to work on my vehicle. Always quality service, clean, timely and courteous. It's nice to be remembered to. Much appreciated. More

by RUBENACOSTA Verified Customer Verified Customer

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Exceeded Expectation David Ringsred and Pia Vang are responsible for making this "Exceeding Expectations" review. Their attention to detail made possible by their listenin David Ringsred and Pia Vang are responsible for making this "Exceeding Expectations" review. Their attention to detail made possible by their listening and the desire to make things happen produced desired results!. Customer Service is not just "lip service" with these GENTLEMEN. I have been a customer at this dealership for 17 years and I plan on being there another 17 years! 👍😎👏 More

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Great service. I felt very well taken care of as a new customer to this dealership. Pia and David and Max are great to work with! customer to this dealership. Pia and David and Max are great to work with! More

by Brianna Verified Customer Verified Customer

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The proffetionals at White Bear Acura are very Helpful and courteous they handled my problem well I was very pleased with her performance. I Would recommend White Bear Acura to any of my friends and courteous they handled my problem well I was very pleased with her performance. I Would recommend White Bear Acura to any of my friends More

by TAKATA180 Verified Customer Verified Customer

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One of the best car buying experiences that I have ever had. The ease of buying an Acura was great. Pia was super to work with over the phone and email. Peter was great finishing everyting up. The ease of buying an Acura was great. Pia was super to work with over the phone and email. Peter was great finishing everyting up. More

by Marty215 Verified Customer Verified Customer

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Julius answered all of my 200 questions and had patience with me throughout the car buying process. He was honest with the product and I am happy. with me throughout the car buying process. He was honest with the product and I am happy. More

by Jamo Verified Customer Verified Customer

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