Phil Valenti
Phil Valenti at Cortese Ford Lincoln

Phil Valenti | Page 7

Sales Consultant

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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4.6
90 Reviews
4.6

90 Reviews

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90 Reviews of Phil Valenti

August 19, 2020

Dealership Rating
Employee Rating

After a bad experence, was called reguarding issue and given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small com More

by mwicker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cortese

Sep 01, 2020

Cortese Ford Lincoln responded

mwicker1, I am very sorry to hear about your experience. I would like to speak with you further about what happened. Please call me at your earliest convenience, Samantha Cortese 585-277-3214

June 11, 2020

Dealership Rating
Employee Rating

Excellent Service! They made the lease end process easy and quick. Very flexible with scheduling given the circumstances! I'm happy to renew my lease with ford. More

by osiernicole1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon , Shane Chapin

May 18, 2020

Dealership Rating

Fast, neat and complete I felt very safe given their C19 protocols. The service to my Mustang was thorough and professional. They've been servicing my car for 5 years and More

by gary cassara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes , Ron Christiano

May 01, 2020

Dealership Rating
Employee Rating

I went there last week I had a little issue with the door and the wires and the rubber piece and Patrick went out try to fix it couldn't. He made a appointment for the following week brought it in and More

by devildog11c
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese , Shane Chapin, Jeff Cooper

March 23, 2020

Dealership Rating
Employee Rating

Good sales team Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my t More

by jramsden16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes , Ron Christiano, David Eichelberger

Apr 08, 2020

Cortese Ford Lincoln responded

Thanks for the positive feedback!

March 19, 2020

Dealership Rating
Employee Rating

Loyalty pays off I've been buying car from Ron Christiano for over 25 years. He has never steered me wrong and has always found a way to offer a deal I couldn't refuse More

by grday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Christiano

Apr 08, 2020

Cortese Ford Lincoln responded

Thanks for the great remarks about Phil and Travis! WE appreciate your loyalty.

November 29, 2019

Dealership Rating
Employee Rating

new ford bought a new Escape to replace outgoing Freestyle. had good experience working with all involved in making this transaction take place smoothly. With More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Eichelberger, Darren Van Orden

Dec 02, 2019

Cortese Ford Lincoln responded

Thank you for your kind words and this wonderful review!

November 25, 2019

Dealership Rating
Employee Rating

Excellent Helpful friendly staff. Phil helped me with what I was looking to do. Would recommend to those interested in purchasing or leasing a new vehicle. More

by ryan.bockus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Cortese Ford Lincoln responded

Hello Ryan, we appreciate you taking the time to leave us this feedback.

August 20, 2019

Dealership Rating
Employee Rating

Lease of F150 Great dealership to work with. Dealt most with Phil Valenti and Jeff Cooper. They made the experience very pleasurable. That being said, any Cortese r More

by jniggli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cooper

Aug 22, 2019

Cortese Ford Lincoln responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 05, 2019

Dealership Rating

botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles More

by not happy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ron Christiano, Patrick Zimmerman

Aug 14, 2019

Cortese Ford Lincoln responded

I am very sorry to hear about this experience. I would like to speak with you about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

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