Phil Joyce

I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More

by ATLMH Verified Customer Verified Customer

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Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More

by lucasqueiroz Verified Customer Verified Customer

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Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. Staff answered questions. Staff was friendly and said hi even in car sales. More

by WHITAKER.L.J211 Verified Customer Verified Customer

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Friendly customer service. Great communication about what to expect with my services. This was overall a good experience Great communication about what to expect with my services. This was overall a good experience More

by LATRICESTEPHENSON9 Verified Customer Verified Customer

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I love Jim Ellis Kia! They have truly set the bar high when it comes to customer service. Outstanding every time. They have truly set the bar high when it comes to customer service. Outstanding every time. More

by Kateraanderson Verified Customer Verified Customer

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The service I had done wasn’t anything major. As I’ve only had my Telluride for a little over 4 months. But, Phil attended to me quickly. And the work was done in less time than expected. AND the As I’ve only had my Telluride for a little over 4 months. But, Phil attended to me quickly. And the work was done in less time than expected. AND they washed it for me! Two thumbs up!, More

by DMBIBBS Verified Customer Verified Customer

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The service department at Jim Ellis Kia is top level! The communication was great and they to amazing care of my vehicle. All of my questions were answered everything was taken care of in a timely manner The communication was great and they to amazing care of my vehicle. All of my questions were answered everything was taken care of in a timely manner. More

by 1happywf Verified Customer Verified Customer

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Had appt for maintenance service. Work was completed as promised and even washed the vehicle. Friendly, professional service. Work was completed as promised and even washed the vehicle. Friendly, professional service. More

by Kleverett22 Verified Customer Verified Customer

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Not much to write, really. I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for my window that was needed had to be ordered and I’ll have to go back to get it replaced. But the person I spoke with was really nice and helpful. More

by DMBIBBS Verified Customer Verified Customer

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Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM Verified Customer Verified Customer

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