Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 14

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
152 Reviews
4.9

152 Reviews

Write a Review

152 Reviews of Phil Byrd

January 28, 2015

Dealership Rating

Phil Byrd "Best of the Best" Phil is the opposite of the usual wheelin and dealin car salesman... He is honest and no hassle... I was given the quote online and he honored exactly More

by Honda buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2014

Dealership Rating

Joyce W of Lakewood purchase my car on Monday lucky 13 Phil was very helpful with everything no hassle just gave me all what i needed and done with my purchase he showed what i want. i needed help with m More

by Raiderjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

Oct 22, 2014

Norm Reeves Honda Superstore Cerritos responded

Joyce, Thank you for sharing this feedback! It is reassuring to know that Phil provided you with a hassle-free and welcoming shopping experience. Our team’s primary concern is delivering flawless customer service and providing each of our guests with the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you have any additional questions or concerns. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 08, 2014

Dealership Rating

No aggressive pushy salesperson Phil Byrd helped me to get the best price available on my 2014 Honda Civic. He knew I did not want anything but the basic and he did not push anything More

by babyruth79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us, and congratulations on your new Civic! Phil is an excellent member of our sales team and always works hard to get customers the best price on a Honda that suits their needs. I am happy he was able to show you our dealership's commitment to quality customer service. If you need help with anything else, please don't hesitate to give us a call or stop back in. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 18, 2014

Dealership Rating

Phil Byrd is the best! I test drove Mazda, Hyundai, Ford and looked at Toyota, Dodge and Kia. Not to mention spoke to 2 other dealerships for Honda. Phil, by far, was the ea More

by jsrpate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your visit with us! I am happy to hear that Phil was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your recommendation and would love to work with you again! Feel free to call us for any of your future automotive needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

Dealership Rating

Highly Recommended I have never had an easier time buying a car than the internet sales at Norm Reeves Honda. Just purchased a new 2014 CRV and couldn't be happier with More

by tikitrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! I am happy to hear that Phil showed you his commitment to customer service during your visit. Congratulations on your new CR-V! We hope you are enjoying it and look forward to helping you with any future needs. Give us a call if you have any further questions. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 19, 2014

Dealership Rating

Great sales team. Jeff Aoki was great help discussing the purchase of a vehicle over the phone and made sure to get everything together and ready for me when I came to More

by artifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki, Lito Bayas

May 19, 2014

Norm Reeves Honda Superstore Cerritos responded

I would like to thank you for this excellent review on behalf of the entire Norm Reeves Honda team! Our number one goal is to ensure our customers receive exceptional customer service throughout their entire visit. It is always rewarding to hear when our team is achieving this. We hope you are enjoying your new vehicle and look forward to serving any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 21, 2014

Dealership Rating

It was a great thing that i went here to trade in my car and get a new one. Phil help me in choosing my car and when i saw the 2014 civic ex... I was already decided that this is it... Then he let me feel t More

by Cosmena1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil byrd

Mar 24, 2014

Norm Reeves Honda Superstore Cerritos responded

Hi Cosmena, Thanks for the kind words! We are so glad Phil was able to get you into a new Civic. Please come see us again soon! Brad Mugg General Manager bmugg@normreeves.com

February 28, 2014

Dealership Rating

I had a great experience, I got a fair value for my trade and an excellent price for my new Civic Hybrid. I will definitely recommend Phil & Norm Reeves Honda to my friends and family. Thanks. More

by Bridget2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014

Norm Reeves Honda Superstore Cerritos responded

Bridget, I am so pleased to read about your positive experience with Phil and our entire team. Thanks for sharing these kind words and recommendation! We hope to see you back for anything you may need in the future! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

August 15, 2013

Dealership Rating

This is my 3rd Civic purchased from Norm Reeves Cerritos, and it continues to be top notch. Special thanks to Phil, Rich and Linda for their patience and excellent service. JSS More

by jss7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Aug 19, 2013

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your third Civic! I am happy to hear that our staff has been able to impress you consistently throughout your Honda purchases. Thank you for writing this excellent review-- Phil, Rich, and Linda will be delighted to know how satisfied you are. Please visit us on Facebook and Twitter for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 18, 2013

Dealership Rating

I spent several months searching for the best price and the best Dealer. Norm Reeves Cerritos was highly recommended, so that's where I went and purchased my new Civic. Both Phil Bird and Rich Fisher did a More

by jazzmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2013

Norm Reeves Honda Superstore Cerritos responded

I am pleased to know that your online research led you to our dealership. Welcome to the Norm Reeves Honda family! Congratulations on your new Civic; I hope you are continuing to enjoy it. We look forward to seeing you for your next servicing appointment! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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