Pezh Kayedan | Page 21

Always friendly and they take care of my vehicle expertly. I have come to surprise ford for 5 years and have never been disappointed. expertly. I have come to surprise ford for 5 years and have never been disappointed. More

by RAMIREZJ19 Verified Customer Verified Customer

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Was a little annoyed at the 3 day troubleshooting period, but once diagnosis was made, our car (AC condenser) was done sooner than expected! Zack was amazing! but once diagnosis was made, our car (AC condenser) was done sooner than expected! Zack was amazing! More

by RICK.REULECKE Verified Customer Verified Customer

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They were able to complete all recalls rotate my tires and change the oil in the same vist and change the oil in the same vist More

by EMLYNNER09 Verified Customer Verified Customer

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All goog very nice people and keeping it going seems up to date with are cars to date with are cars More

by RANDYJOE.CHIANTARTTO Verified Customer Verified Customer

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Fantastic service…friendly personnel…we recommend their service and we will continue to take our Ford there! service and we will continue to take our Ford there! More

by back2az Verified Customer Verified Customer

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Roger did such an amazing job with our purchase of our new vehicle! Thank you, Roger! new vehicle! Thank you, Roger! More

by RUSSELLBRIANNE Verified Customer Verified Customer

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They were very polite, courteous, and professional. They were willing to work with me to get the deal done. They were willing to work with me to get the deal done. More

by bradleycover01 Verified Customer Verified Customer

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Very clean, friendly and accommodating. Great communication with me, I was informed every step of the way. Great communication with me, I was informed every step of the way. More

by Siena54321 Verified Customer Verified Customer

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I'm 54 years old and have purchased 16 vehicles for myself and my family. This has been the worst sales experience out of all of them (and I've even had a lemon law but back mixed in there)!! This pla myself and my family. This has been the worst sales experience out of all of them (and I've even had a lemon law but back mixed in there)!! This place does NOT care about the customer and seems to take pleasure in causing confusion and frustration. The SHORT list of issues we have had so far: - deceptive pricing (the prices shown on their website do not reflect additional add-ons they REQUIRE you to purchase: LoJack and paint sealant). - the vehicle's windshield was broken during a wind storm the night before we purchased (not their fault obviously) but they sold it to us with a due bill to replace the windshield. They've scheduled that replacement 2 times and have cancelled each time. We're still waiting for the windshield to be replaced almost a month later. - Nine days after the purchase we received a series of panicked texts, emails, and phone calls saying we needed to provide our social security cards THAT DAY. I live out of town so that's not something I can provide in person and they expected me to email that kind of sensitive documentation to a PERSONAL EMAIL ACCOUNT. - I've left 4 separate messages for the general manager to call me so I could voice my concerns especially considering my complaints concern multiple departments and he has yet to return any of my calls. There were other issues, but this has already gone on too long. Suffice it to say: MAKE YOUR PURCHASE SOMEWHERE ELSE! Surprise Ford cares NOTHING about customer satisfaction. More

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Normally pretty fast, and good at communicating what’s going on. Dave is the goat. going on. Dave is the goat. More

by elijahvasquez00 Verified Customer Verified Customer

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