Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan | Page 27

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
264 Reviews
4.3

264 Reviews

Write a Review

264 Reviews of Pezh Kayedan

July 05, 2024

Dealership Rating
Employee Rating

Love our service advisor, keep me posted, clearly explained options. Evan is exactly what Ford needs as a service advisor. More

by GGRASSI1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Service advisor

July 05, 2024

Dealership Rating
Employee Rating

Friendly and caring. The process to get you car in for service is simple. The fact you get your own service advisor throughout your visit is wonderful! More

by 1grampstucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

Slow. Too slow, not one person is moving with any sense urgency. Made me late. More

by daryantinsley54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Surprise Ford responded

We apologize for the inconvenience you experienced during your recent visit to Surprise Ford. Providing efficient service is a top priority for us, and we regret that we did not meet your expectations in this regard. Your time is valuable, and we understand how frustrating delays can be. To address your concerns promptly, we encourage you to contact our Service Director, Anoeil Atenousazar, at 623-666-8577. Anoeil is committed to ensuring our customers receive timely and attentive service, and he will be able to discuss your experience in detail and work towards a resolution. Thank you for bringing this matter to our attention. We value your feedback and the opportunity to improve our service for you and future customers.

June 19, 2024

Dealership Rating
Employee Rating

Evan was easy to work with as always. Car was done ahead of schedule which he knew was important to me with two little kids and a trip coming up. More

by SJROLPH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan

Jun 20, 2024

Surprise Ford responded

We're thrilled to hear about your positive experience with Evan at Surprise Ford! Providing exceptional service and ensuring your car was ready ahead of schedule to accommodate your needs is what we strive for. We understand the importance of timely service, especially with little kids and a trip coming up. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We appreciate your loyalty and look forward to serving you again in the future!

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