Pezh Kayedan | Page 14

Surprise Ford responded

Thank you for the wonderful feedback! We’re delighted to hear that you found our team welcoming, accommodating, and respectful. We strive to provide a great experience without being pushy, so it’s fantastic to know we succeeded. If you need anything else or have further questions, don’t hesitate to reach out. Thanks again for your kind words!

Surprise Ford responded

Thank you for the positive feedback! We're glad to hear that John provided you with helpful and knowledgeable service throughout the entire process. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to serving you again!

Surprise Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service and product quality. Our team is dedicated to providing professional service and great customer support, and it's wonderful to know that it made a difference for you. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future.

Surprise Ford responded

Thank you for bringing this to our attention. We apologize for the oversight regarding the full tank of gas and car wash. We strive to provide a complete and satisfying experience for all our customers, and it seems we missed the mark here. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577. She will be more than happy to address your concerns and ensure we make things right. Thank you for your understanding and patience.

Surprise Ford responded

Thank you for your wonderful review! We're thrilled to hear that Willy provided you with such excellent service. His patience and efficiency are qualities we value greatly, and we're glad he could assist you effectively. We appreciate your recommendation and look forward to helping you again in the future!

Surprise Ford responded

We're sorry to hear about your experience and understand your frustration. We strive to provide the best service possible, and it's clear we missed the mark. To address your concerns and work towards a resolution, please contact Anoeil Atenousazar, our Service Director, at 623-666-8577. We value your feedback and hope to have the opportunity to make things right.

Surprise Ford responded

Thank you so much for your kind words! We're thrilled to hear that you felt respected and well taken care of throughout your experience with us. It's wonderful to know that Kane and our Service Department have been attentive and helpful. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

Surprise Ford responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service overall. We apologize for the extended wait time and understand how important it is to stick to our promised timeframe. Your feedback is valuable, and we’ll work on improving our efficiency to better serve you in the future. Thank you for your patience and understanding.

Surprise Ford responded

Thank you for your review! We appreciate your patience with the oil change and are glad to hear that you found our customer service to be good and our staff friendly. We’re always working to improve our efficiency, so your feedback is valuable. If you need any further assistance, please don’t hesitate to reach out. Thank you for your support!