Pezh Kayedan

I can’t say enough great things about Surprise Ford! I’ve now purchased two vehicles from them, and both experiences were absolutely top-notch. From start to finish, the team was professional, efficient I’ve now purchased two vehicles from them, and both experiences were absolutely top-notch. From start to finish, the team was professional, efficient, and truly customer-focused. A special shoutout to John Maczuga, my sales rep—he was outstanding! Friendly, knowledgeable, and made the entire process smooth and enjoyable. I also want to thank Bastin in the finance department, who got me in and out in record time without any hassle. I genuinely couldn’t be happier with my experience. Surprise Ford is simply the best, and I’ll definitely be back when it’s time for my next vehicle. Highly recommended! More

by mark_marrs Verified Customer Verified Customer

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Great dealership and staff. I would highly recommend this location. A wonderful experience and helpful service. I would highly recommend this location. A wonderful experience and helpful service. More

by LORY.NUNO Verified Customer Verified Customer

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Everyone I talked to was knowledgeable and courteous. I would recommend this dealership to anyone I would recommend this dealership to anyone More

by CLIPCLP Verified Customer Verified Customer

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Mangers weren’t good sales were good, I agreed to pice and when I got to dealer price changed and when I got to dealer price changed More

by bntmcdonald Verified Customer Verified Customer

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Madilyn M was very delightful and pleasant to work with along with Ben and Chuck. Everyone listened to what I was looking for and needed. along with Ben and Chuck. Everyone listened to what I was looking for and needed. More

by H13BROWN Verified Customer Verified Customer

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The salespeople Boldy Khatter and Ben Pietrowski were very helpful and understanding. My entire experience was great. very helpful and understanding. My entire experience was great. More

by 1pal Verified Customer Verified Customer

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I had an excellent experience with the sales staff and everyone else that I met. everyone else that I met. More

by 1pal Verified Customer Verified Customer

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I didn’t have to do much to get the ball rolling. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. More

by DAVID.A.SMITH Verified Customer Verified Customer

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Great experience working with Octavio Salas and George Lopez on buying our new Ford Maverick Lopez on buying our new Ford Maverick More

by Fullerkt54 Verified Customer Verified Customer

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Absolutely terrible experience. I made a deal with Camryn for sale price of a used F-250 yesterday. I decided to do a trade in however did not have the vehicle so in order to honor I made a deal with Camryn for sale price of a used F-250 yesterday. I decided to do a trade in however did not have the vehicle so in order to honor the estimated trade in value I had to bring my trade in for inspection today which was no problem. I get there and they finish my inspection and decide to honor the trade in value to what Carmax would offer. The manager working today (different from the previous day) says the list price is the sale price even though the sale price was agreed upon the previous day and initialed! WHAT A WASTE OF TIME!!! I came all the way from Mesa and prefaced on the initial day that we would agree to a sale price first before pursuing the conversation any further. We came to one, and had it approved, and the following day that offer is rescinded after I brought my trade in vehicle in per their instruction. Absolutely Wild! I was prepared to buy and now they blew it. This is a prime example as to why people don't trust car salesman and dealerships. More

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