Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
213 Reviews
4.3

213 Reviews

Write a Review

213 Reviews of Pezh Kayedan

March 30, 2025

Dealership Rating
Employee Rating

The salespeople Boldy Khatter and Ben Pietrowski were very helpful and understanding. My entire experience was great. More

by 1pal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Surprise Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Boldy and Ben made your experience so positive. Our team is dedicated to providing excellent service, and it's great to know we hit the mark for you!

March 30, 2025

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Employee Rating

Madilyn M was very delightful and pleasant to work with along with Ben and Chuck. Everyone listened to what I was looking for and needed. More

by H13BROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2025

Surprise Ford responded

We’re thrilled to hear about your positive experience with Madilyn, Ben, and Chuck! Our team strives to provide attentive service, and it’s great to know they met your needs. Thank you for sharing your feedback!

March 29, 2025

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Employee Rating

I had an excellent experience with the sales staff and everyone else that I met. More

by 1pal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Surprise Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had an excellent experience with our sales team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

March 28, 2025

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I didn’t have to do much to get the ball rolling. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. More

by DAVID.A.SMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Doncea

Mar 31, 2025

Surprise Ford responded

Thanks for your awesome review, David! We're thrilled to hear that your vehicle purchase was seamless and enjoyable. Our goal is to make the process as easy as possible, and it's great to know we hit the mark for you!

March 28, 2025

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Great experience working with Octavio Salas and George Lopez on buying our new Ford Maverick More

by Fullerkt54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Octavio Salas

Mar 31, 2025

Surprise Ford responded

Thanks for your feedback! We're thrilled to hear you had a great experience with Octavio and George. Enjoy your new Ford Maverick, and we hope to assist you again in the future!

March 24, 2025

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Absolutely terrible experience. I made a deal with Camryn for sale price of a used F-250 yesterday. I decided to do a trade in however did not have the vehicle so in order to honor More

by Carlos Santana
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Camryn Figueroa

Mar 31, 2025

Surprise Ford responded

We understand how frustrating it can be when expectations are not met, especially after making a deal. We strive to provide clear communication and uphold our agreements. To discuss this matter further, please reach out to Beverly Woodhull, Customer Relations Director, at 623-666-8577 to learn more about the situation.

March 16, 2025

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Great service and made me feel good about my purchase. Steve and Dan are great employees. More

by metsbaby
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 18, 2025

Surprise Ford responded

Thank you for your kind words! We're thrilled to hear that Steve and Dan provided great service and made you feel confident and happy about your purchase. We truly appreciate your feedback and look forward to helping you again in the future!

March 10, 2025

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Employee Rating

Great experience with all of the staff. Made the purchase very easy. Would definitely recommend. More

by jjearl16
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 12, 2025

Surprise Ford responded

Thanks! We’re thrilled to hear you had such a great experience with our team. Making your purchase easy is what we strive for, and your recommendation means a lot to us. Looking forward to serving you again!

March 05, 2025

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Employee Rating

Was in and out pretty quickly over all great experience first time owning a ford and love it already More

by johnniependergast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Surprise Ford responded

Thanks for sharing your experience, Johnnie! We're thrilled to hear that you had a quick and enjoyable visit. Welcome to the Ford family—we're excited for you to enjoy your new ride! If you have any questions, feel free to reach out.

February 20, 2025

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Employee Rating

Worthless excuse for a dealership. Took my truck in to get a leak fixed under warranty as I only have 12,000 miles. After 3 weeks I finally get it back and am hit with a vile smell. More

by Tj514980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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