Dan was a true pleasure to work with.
Very professional, product knowledgeable, answered every question, researching answers when needed, interacting with us with true concern, clearly u
Very professional, product knowledgeable, answered every question, researching answers when needed, interacting with us with true concern, clearly understanding the amenities we were looking for while shopping for a new car,
TRULY 100% positive customer service👍🏼
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by CATO196868
Verified Customer
Verified Customer
Very nice atmosphere.
Employees were very nice, and helpful. The process was worth the car we got.
Employees were very nice, and helpful. The process was worth the car we got.
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by NLA
Verified Customer
Verified Customer
Very helpful and friendly some of the best customer
service I’ve had they even delivered my vehicle to my home which was 2 hours away
service I’ve had they even delivered my vehicle to my home which was 2 hours away
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by Ronaldo
Verified Customer
Verified Customer
Other Employees Tagged:
John Maczuga
My salesperson Bryce was great.
He walked me thru the process of my purchase.
He took me to the bank. and even delivered my new Maverick to my home. He's a gem!
He walked me thru the process of my purchase.
He took me to the bank. and even delivered my new Maverick to my home. He's a gem!
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by joesgirl78
Verified Customer
Verified Customer
Very good customer service.
Sales team put customers first with there needs .I would recommend them to friend and family.
Sales team put customers first with there needs .I would recommend them to friend and family.
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by CSIEBOL2000
Verified Customer
Verified Customer
Excellent handling of my transaction which was more
complicated than normal by both sales and credit.
complicated than normal by both sales and credit.
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by azemergencyice
Verified Customer
Verified Customer
The entire staff is very up front and transparent during
the transaction. They really want to make sure you get the vehicle you want and make an honest attempt to give you the best deal.
the transaction. They really want to make sure you get the vehicle you want and make an honest attempt to give you the best deal.
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by Mcallisterpj
Verified Customer
Verified Customer
Other Employees Tagged:
Trey
The salesman was very considerate of my time and the
process went smooth. Good dealership.
process went smooth. Good dealership.
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by MABRAHAM0
Verified Customer
Verified Customer
Other Employees Tagged:
Tariq
Dec 11, 2025 -
Surprise Ford responded
We are grateful for your kind words about your experience with us. It's wonderful to hear that our team member was respectful of your schedule and that everything proceeded seamlessly for you. Your feedback about our dealership means a great deal to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing Surprise Ford for your automotive needs.
Very pleased with this dealership.
Our salesperson Molly and Steve financial advisor were very nice and helpful.
Our salesperson Molly and Steve financial advisor were very nice and helpful.
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by SGAINES67_09
Verified Customer
Verified Customer
Dec 22, 2025 -
Surprise Ford responded
Thank you for your positive feedback! We're delighted to hear that Molly and Steve provided you with exceptional service. We appreciate you sharing your satisfaction with us and look forward to serving you again in the future.
Surprise Ford salesman (Xavier) and sales manager were
very respectful and helped me to understand my unique situation. Since I was trading a leased vehicle they were hamstrung for quite a long by the dea
very respectful and helped me to understand my unique situation. Since I was trading a leased vehicle they were hamstrung for quite a long by the dealer I bought the car from, so the process took forever. Financing was a hard sell, but I survived. Love my new Maverick.
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by Ted
Verified Customer
Verified Customer
Dec 22, 2025 -
Surprise Ford responded
Thank you for the positive feedback! We're glad Xavier helped with your trade situation and thrilled you love your new Maverick!