Peter Neslusan | Page 16

BMW Shrewsbury- fantastic dealership! I have been a customer of BMW Shrewsbury for years and have always appreciated the people/service from both the sales & service teams. As of late I I have been a customer of BMW Shrewsbury for years and have always appreciated the people/service from both the sales & service teams. As of late I have been working with Peter in service and he is great .. Peter is knowledgeable from what’s going on with my car to accurately estimating the amount of time required for service. More

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Service was excellent! Great communication with Peter and Deanna ! So accommodating and first class from start to finish Great communication with Peter and Deanna ! So accommodating and first class from start to finish More

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Peter in service is great always delivers vehicle on time , been dealing with him for a while definitly awsome service department , been dealing with him for a while definitly awsome service department More

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Matt was an incredible help to me and guided me through the entire process. I appreciated his help and expect that all his customers do to! He is very professional and personable. You are lucky to have hi the entire process. I appreciated his help and expect that all his customers do to! He is very professional and personable. You are lucky to have him in your dealership!! More

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High pressure service advisors here make for an uncomfortable visit. The upsell strategy used needs to stop. I don’t remember it being like this when Wagner operated this location. uncomfortable visit. The upsell strategy used needs to stop. I don’t remember it being like this when Wagner operated this location. More

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Very nice experience servicing the car. Prompt service. Easy access. Short wait. No complaints s. Prompt service. Easy access. Short wait. No complaints s. More

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BMW of Shrewsbury provides excellent customer service and performs high quality work in a timely manner and in a very pleasant environment. performs high quality work in a timely manner and in a very pleasant environment. More

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Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank you very much for making it very simple More

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Wait time was long. Price high for repair. But, overall good service including offering Uber Price high for repair. But, overall good service including offering Uber More

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They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. It is always an excellent experience to go to this dealership. I have done it for years. More

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