Appointment was made online with less than 2 hours
notice. The entire process was fantastic with exceptional service!
notice. The entire process was fantastic with exceptional service!
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by Noelle
Service Price Transparency
Nov 11, 2024 -
BMW of Shrewsbury responded
Noelle, we're delighted to hear that your experience at BMW of Shrewsbury was fantastic and seamless. Thank you for sharing!
Very poor service staring with the receptionist giving
wrong information on pricing, service advisor saying no to service about a recall with out reading the recall, and mechanical technician first say
wrong information on pricing, service advisor saying no to service about a recall with out reading the recall, and mechanical technician first saying is not the water pump we need another hour to troubleshoot just to come back after one hour and say is the water pump. Horrible experience. If you go there for a recall you need to bring a lawyer with you because bmw of Shrewsbury will say anything to avoid service .
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by Gildjon Haxhi
Service Price Transparency
Great service and attention to detail.
I’m on my 4th car and will continue to keep coming back. A very happy customer!
I’m on my 4th car and will continue to keep coming back. A very happy customer!
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by Stormy
Other Employees Tagged:
Lance Gendron
, Gene Kalp, David Mack, Brad Macomber, Rob Picerno
Oct 31, 2024 -
BMW of Shrewsbury responded
We're delighted to hear that you're enjoying your experience with BMW of Shrewsbury! Thank you for being a loyal customer and sharing your positive feedback. We look forward to serving you in the future!
Finest dealership I have been to very modern great
customer service with a welcome coffee bar
customer service with a welcome coffee bar
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by tjmonsour
Service Price Transparency
Oct 30, 2024 -
BMW of Shrewsbury responded
It is great to hear that you enjoyed our modern facility and customer service! Thank you for sharing this feedback with the BMW of Shrewsbury team.
Work on my vehicle with precision.
Theo followed up with a call on an extra item to be fixed
Theo followed up with a call on an extra item to be fixed
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by Theo
Service Price Transparency
Oct 28, 2024 -
BMW of Shrewsbury responded
We are honored to receive your support, Theo. Thank you! - BMW of Shrewsbury Team
Pete Neslusan has been my service advisor for 5 years.
I keep coming back because he knows the business, works with me and delivers consistently and professionally.
I keep coming back because he knows the business, works with me and delivers consistently and professionally.
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by John
Service Price Transparency
Oct 28, 2024 -
BMW of Shrewsbury responded
John, it's fantastic to hear that Pete has been providing you with such reliable service over the years at BMW of Shrewsbury. We appreciate your loyalty and look forward to continuing this great relationship!
My BMW has been being serviced here for over a decade.
They do great work and the rates are competitive
They do great work and the rates are competitive
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by Happy
Service Price Transparency
Oct 28, 2024 -
BMW of Shrewsbury responded
Thank you for trusting BMW of Shrewsbury with your vehicle's service needs over the years! We're delighted to hear that our work and competitive rates have kept you satisfied. We look forward to continuing to serve you in the future!
Always a pleasure, great staff, friendly and outgoing.
Everyone say hello and makes you feel welcome!
Everyone say hello and makes you feel welcome!
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by Fran
Service Price Transparency
Oct 25, 2024 -
BMW of Shrewsbury responded
Fran, we're delighted to hear that you felt welcomed by our team at BMW of Shrewsbury! Thanks for sharing your experience with us.
Outstanding service and very professional.
Everybody in the service department treats you with respect and are very knowledgeable.
Everybody in the service department treats you with respect and are very knowledgeable.
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by Jerryg67
Service Price Transparency
Other Employees Tagged:
Kenny Boateng,
Jason Campbell,
Deanna Morgan,
Matt Roy
, Brad Macomber, Rob Picerno, Tom, Nate, Nate, Ryan, Jean, Ash, Joe and Garret.
Oct 23, 2024 -
BMW of Shrewsbury responded
Jerry, we're delighted to hear about your positive experience with our service department at BMW of Shrewsbury. Thank you for the kind words and support!
I’ve been a customer at this location for 5 years Z they
provide excellent customer service and fast quick service.
provide excellent customer service and fast quick service.
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by hongli985
Service Price Transparency
Oct 18, 2024 -
BMW of Shrewsbury responded
Thank you for being a loyal customer at BMW of Shrewsbury! We're delighted to hear that our team consistently provides excellent and efficient service. We look forward to serving you for many more years!