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Pete Followell

Overview Reviews (208) Inventory (517)

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Pete Followell

Mazda Certified Service Manager

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

4.4

208 Reviews

4.4

208 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (208) Inventory (517)

208 Reviews of Pete Followell

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January 18, 2025

Dealership Rating

Employee Rating

The work was done in a timely fashion. Waiting room was more than ample. I am not a car guy, I put gas in it and drive. I felt the service manager was up selling me. My car is a 24 model Waiting room was more than ample. I am not a car guy, I put gas in it and drive. I felt the service manager was up selling me. My car is a 24 model. The reason I say this is because I called a friend who is a car guy. He said the work suggested was not necessary at this time . More

by CKAGERSR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Dealership Rating

Employee Rating

Excelente servicio muy amables y muy buena comunicación con respecto a la información del problema y solución a los posibles problemas. con respecto a la información del problema y solución a los posibles problemas. More

by Vielka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 18, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Dealership Rating

Employee Rating

This is second time that we made appointment and you had no record of it no record of it More

by remyncarol84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 21, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

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Employee Rating

In and out real fast, adviser was very congenial. Everyone else was also interested in my well being. Everyone else was also interested in my well being. More

by mzant2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 13, 2025

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Employee Rating

Service was done while I waited very quickly. Great service done will be happy to take car back again Great service done will be happy to take car back again More

by Eimcgovern

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 14, 2025 -

Hyundai of Fort Myers responded

January 12, 2025

Dealership Rating

Employee Rating

Hyundai of Fort Myers always does a great job with my vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. More

by colburn.s

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 12, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 11, 2025

Dealership Rating

Employee Rating

Very Friendly. Very efficient. They had drinks and snacks while you wait. Good dealership for service! Very efficient. They had drinks and snacks while you wait. Good dealership for service! More

by Jmhotsy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariel Claus

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Jan 12, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 10, 2025

Dealership Rating

Employee Rating

The service representative was very knowledgeable and efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will use you as our service center for our Hyundai Santa Fe. More

by Bonibruce64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review, Bruce. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 04, 2025

Dealership Rating

Employee Rating

1,5-2 hour wait for service with appointment is too long. And appointment was first thing in the morning so no chance they were ehind And appointment was first thing in the morning so no chance they were ehind More

by wvmaxwell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 08, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 03, 2025

Dealership Rating

Employee Rating

I brought my car in for a maintenance appointment. My tires were not refilled because the dealer supposedly did not have the tools to remove the caps on the tires of the very car it sold to me. Now I' My tires were not refilled because the dealer supposedly did not have the tools to remove the caps on the tires of the very car it sold to me. Now I'm driving with low-pressure tires that I cannot even refill myself. More

by JLOP985

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ariel Claus, Scott Dolloff, June Rodriguez

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Jan 06, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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