Peppi Bonocore | Page 34

Execellent Dealership from Top to Bottom! Love my new Q5 When making a large purchase decision you expect a certain extra level of customer service, salesmanship, professionalism, follow up and attention to When making a large purchase decision you expect a certain extra level of customer service, salesmanship, professionalism, follow up and attention to detail! When you deal with Audi of Charlotte you get all that and more! My salesmen Chris DeRoss couldn't have been nicer, more knowledgeable and made me feel like a truly valued customer! Peppi Bonocore is the absolute best finance professional I have ever dealt with in the car business; this is the second vehicle he has helped me secure and both times the deals were not easy. The General Manager, Jim Mangano, was extremely gracious and want to make sure I had a great car buying experience at his dealership. Jim and his team take great pride in what they do and it shows. Not only did they meet my exceptions at every turn, they far out seeded them!!! Amazing purchase experience to match an equally amazing new Q5, I couldn't be happier with my purchase and my decision to buy from Audi of Charlotte!!! More

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Amazing experience I can't say enough about this dealership. I was treated like trash by another dealership in the area and Chris and Peppi did everything they possibly I can't say enough about this dealership. I was treated like trash by another dealership in the area and Chris and Peppi did everything they possibly could to get me into the car of my dreams. I am forever thankful for everything they did for me. If I could give them 10 stars I would! More

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EXCEPTIONAL SERVICE Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. More

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Fantastic Experience Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day lon Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day long, gave us a VERY strong first offer and worked with us to find mutually agreeable terms on our A3 Quattro. There were zero tricks, zero lies, zero smoke & mirrors, zero BS. We were treated with respect and I promised our sales rep that when the time comes, our second car will be an Audio purchased from him...that's how pleasant and refreshing our experience was. Rich Gouhin is the guy to see, Peppi Bonocore in finance was great and Joe the sales manager is a straight shooter. More

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Professional / Competent / Quick I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees ser I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees service, friendliness & competency was excellent as they gave me the purchase experience which you would expect when buying a new luxury car. I will come back & can only recommend the dealership. Guys, keep on having this good service ,,, More

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top tier experience Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich wa Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich was responsive and quick with facts, figures and several options to explore. Rich spent the time to understand my car needs as well as my schedule and finances. For sure top tier and will be back to look into an Audi for my wife. Great job entire Audi team. More

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excellent buying experience Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. More

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Pleasant Place This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely ni This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely nice and they love their product. Rich Gouhin is my Audi Brand Specialist and Sales Rep. He is top notch: with an easy going, knowledgable, style. More

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Second Audi Purchase Here Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire te Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire team. They provide excellent customer service and offer an honest, efficient, and easy process. My 1st experience with the service department was also efficient and great. More

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Excellent customer care The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what opt The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what options were available on the car model I wanted and worked with me to get exactly the car I wanted, at a very fair price. He was transparent and honest throughout the process, and truly cared about building a good business relationship. Even though we have an Audi dealer 20 minutes away, I drove over 2 hrs to purchase from Audi of Charlotte and would do it again if and when the need arises! More

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